Field Service Technician

Field Service TechnicianNesco Resource is seeking a skilled Field Service Technician to join a growing automation and machine-building organization in Victor, NY. This direct hire opportunity offers the chance to support advanced custom automation systems across a variety of industries while helping expand a newly established service department. The ideal candidate has experience with automation, controls, robotics, or industrial equipment and enjoys troubleshooting complex technical issues both onsite and remotely.Pay Rate: $25.00 - $50.00/Hour (Based On Experience) Overtime Opportunities + 10% Travel Premium While Traveling Per Diem for Travel AssignmentsShift(s): Day Shift: Monday - Friday Travel Required: Approximately 40% Additional travel opportunities available for candidates interested in increased field workJob Duties:Travel to customer sites for equipment installation, startup, commissioning, troubleshooting, and service supportSupport assembly, debugging, testing, and validation of custom automation systemsTroubleshoot electrical, mechanical, pneumatic, controls, and automation-related issuesProvide onsite and remote technical support to customersDiagnose equipment failures and implement corrective actions to minimize downtimeSupport Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT) activitiesModify and troubleshoot PLC, HMI, robotics, motion control, and vision systemsCollaborate with Engineering, Controls, and Machine Build teams to resolve technical issuesAssist with equipment improvements, system modifications, and field upgradesDocument service activities, findings, and recommendationsMaintain professional customer relationships through strong communication and technical expertiseRequirements:5+ years of experience in automation, controls, machine building, or field service environmentsPrevious OEM automation experience preferredStrong electrical and mechanical troubleshooting abilitiesExperience troubleshooting industrial equipment and automation systemsKnowledge of PLCs, HMIs, robotics, industrial controls, and automation technologyAbility to independently diagnose issues and complete repairs in customer environmentsStrong communication and customer service skillsAbility to remain organized and effective in fast-paced situationsWillingness to travel approximately 40%Preferred Technical Experience:PLC/HMI platforms including Allen-Bradley, Siemens, or similar systemsIndustrial communication networks including EtherNet/IP, Profinet, and ModbusIndustrial robotics including Fanuc, ABB, KUKA, or similar platformsVision systems including Cognex, Keyence, or similar technologiesMotion control systemsElectrical panels, field wiring, and controls integrationPneumatic and mechanical systemsCustom automation and systems integrationPhysical Requirements & Work Environment:Combination of manufacturing, office, and customer-site environmentsFrequent standing, walking, bending, and hands-on equipment troubleshootingExposure to industrial machinery, automation systems, and production environmentsAbility to travel domestically and potentially internationally as neededMust follow all customer safety procedures and PPE requirementsBenefits:Direct Hire OpportunityCompetitive Compensation PackageOvertime Opportunities10% Travel Premium and Per DiemCareer Growth and Leadership OpportunitiesExposure to Advanced Automation TechnologiesOpportunity to Help Build and Grow a Service OrganizationNesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.