Patient Access Representative II

Patient Access Representative II

North Charleston, South Carolina

Patient Access Representative II

Patient Access, Records, Health Information, Medical Records & Coding

Business Operations

Full Time

Hospital Authority (MUHA)

Job Description Summary

Entity: Medical University Hospital Authority (MUHA)

Worker Type: Employee

Worker Sub-Type: Regular

Cost Center: CC000247 CHS - Administration - Children's Ambulatory Center (Offsite)

Pay Rate Type: Hourly

Pay Grade: Health-21

Scheduled Weekly Hours: 40

Work Shift: Job Description

The Patient Access Services Representative reports to the Patient Access Services Supervisor. Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services. This position reviews and verifies all payment methods available (insurance, self-pay, agency) and patient/insurance information. This role works with patients to set up payment arrangements and to arrange/apply for assistance programs. The Patient Access Services Representative assists in collecting copayments and deductibles and solves basic billing inquiries. The Patient Access Representative at the MUSC Children's Summey Medical Pavilion assist with scheduling a variety of children's specialty appointments and procedures.

Additional Job Description

Bachelor's degree from an accredited college/university; or a high school diploma or equivalent (GED) and two years of work experience in a Medical Office, Call Center, and/or customer service business environment and a minimum of 6 months satisfactory work experience in MUHA Patient Access, or at least 6 months of medical related work experience is required.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.