Front Desk Sales Associate

Job Description

Job Description

***** This is a weekday, early morning job. *****

ISI® Elite Training is an emerging fitness franchise concept currently open, developing, and franchising nationally. Our 5 year vision is to have 400 locations in 40 states with over 80,000 members. We have been recognized by Entrepreneur & INC 5000 as a top emerging franchise in 2022; and Entrepreneur 500 in 2023.

ISI® Elite Training - Owings Mills, MD, 10200 Grand Central Ave, #107, Owings Mills, MD 21117 is looking for a part time, or full time, fitness front desk sales associate (sales lead) who loves to compete and win as a team. The SALES LEAD will spread the word about our options and solutions to achieve members’ fitness goals. You are motivated and driven to embody the values of:

• Play as a TEAM.
• Do the RIGHT thing.
• Go the EXTRA mile.

High Performing ISI® Elite Training Sales Lead:

• Fun, positive, detail oriented person who can talk to anyone
• Desires to live your best life and help others live theirCompetitive and achieve exceptional results
• Team player who wants to work for a world class organization
• Loves providing a first class experience for member
• Solution-oriented and problem-solving mindsetPassionate about fitness and helping others reach their fitness goals.

At ISI® Elite Training, you will raise awareness of our high energy facility, and build relationships with members and the community in order to help create a strong member base. You will be responsible for making sure our member experience is always first class.

Responsibilities & Job Duties of a Sales Lead:

• Deliver and smash membership sales goals
• Consistently, create a welcoming and engaging initial, first moment experience for our member
• Educate prospective members to our dynamic workout solutions for their needs
• Help current members get the most out of their ISI® membership and achieve their goals
• Introduce ISI® to, win over, and build relationships with our community
• Maintains an organized and clean lobby, front desk area
• Responds immediately to members’ and prospective members’ requests, inquiries and concerns
• Executes daily facility sales checklists. Accurately follows facilities’ pre/during/post shift activities
• Support retail sales
• Responsible for processing accurate credit card transactions
• Conducts telephone inquiries, follow-up calls and member care calls. Maintains accurate records using brand sales systems
• Participate in monthly staff meetings; and facility team huddles and meetings. Attend all relevant and mandatory training meetings.

Requirements and Qualities in a Sales Lead:

• High school diploma
• Outgoing, people person. Energized being around others
• Excellent customer service skills. Previous sales or customer service experience working in a quota-driven structure highly preferred
• Demonstrate pattern of increasing responsibilities and impact
• Responsible. Goal and/or quota delivery achievement
• Showcase history of thriving in team environment
• Willingness to work flexible hours

Perks & Benefit

• Passionate, collaborative work atmosphere
• Workout for free
• Fitness casual dress-code
• Ongoing empowerment, leadership and sales training
• Investment in your personal development utilizing world class MBTI & StrengthsFinder tools
• Participation in facility performance based bonus program
• Discount on retail items
• Part time: paid sick time, 401k.

If you are passionate about fitness, love crushing goals as a team, and want to help us impact lives in our community— we would love to hear from YOU! More specific job duties and requirements can be provided by the Assistant Facility Manager and/or Facility Manager if you are selected to move forward in the interview process.

Please submit your resume and cover letter stating why this is the position for you!

ISI® Elite Training is an emerging fitness franchise concept currently open, developing, and franchising nationally. Our 5 year vision is to have 400 locations in 40 states with over 80,000 members. We have been recognized by Entrepreneur & INC 5000 as a top emerging franchise in 2022; and Entrepreneur 500 in 2023.

Company Description

ISI® Elite Training is an emerging fitness franchise concept currently open, developing, and franchising nationally. Our 5 year vision is to have 400 locations in 40 states with over 80,000 members. We have been recognized by Entrepreneur & INC 5000 as a top emerging franchise in 2022; and Entrepreneur 500 in 2023.