Teller / Customer Service Representative - Mandan - Part-Time

Customer Service Representative

Location: Mandan Schedule: In-Office

Monday - Friday: 1:15 PM 6:15 PM (afternoon to closing shifts)

Rotating Saturdays: 8:45 AM - 12:15 PM (earn an additional +$5/hour for Saturdays!)

Gate City Bank is hiring a part-time Customer Service Representative to support daily operations at our Mandan Office. This role includes customer transactions, account support, and delivering friendly, passionate service in a team-oriented environment.

Responsibilities:

• Create a warm, helpful experience by assisting customers with everyday banking transactions
• Build relationships by identifying ways to make banking easier and more rewarding
• Open new accounts and educate customers on products and services that fit their needs
• Balance cash drawer and maintain accuracy
• Follow all service, security, and compliance guidelines

Experience:

• High school diploma or equivalent
• 12 years of experience in customer service, retail, cash handling, or sales preferred
• Strong attention to detail and a commitment to doing things right
• A positive, upbeat attitude and a genuine desire to help others

Compensation & Benefits:

• Pay Range: $18-$19 per hour
• Saturday Differential Pay: +$5/hr
• Guaranteed 15-19 hours per week
• Eligible full-time and part-time team members may enjoy benefits including health insurance, PTO, 401(k) match, wellness programs, and more see gatecity.bank/careers.

The pay range for this position is $18-$19, based on factors such as education, experience, and overall qualifications. Gate City Bank offers a comprehensive benefits package for eligible part-time and all full-time employees, including, but not limited to, Medical/Dental/Vision insurance options, 401(k) match, PTO and Wellness benefits, and more! All benefits can be found at gatecity.bank/careers.

EOE/including Disability/Vets

Member FDIC