Futures Coordinator

Futures Coordinator

Murfreesboro, Tennessee, United States

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

We're looking for a Futures Coordinator to join our Futures Team. This is an on-site position and successful candidates will possess excellent interpersonal skills-necessary to communicate information with courtesy and tactfulness, will be flexible and adaptable under pressure, and be responsible for areas including but not limited to:

Responsibilities

• Prioritizes, coordinates, and follows up on incoming requests from legal staff and referral partners. Recommends appropriate course of action when applicable, or delegates as deemed appropriate based on subject matter, expertise or involved party.
• Performs audits, completes case reviews, responsible for quality metrics, incoming requests, vendor satisfaction, and internal compliance.
• Provides updates and communicates to Futures Team regularly.
• Acts as a liaison between referral partners within the venue.
• Performs other duties as assigned and modified at manager's discretion.
• Provides support on various ongoing clinical, legal, and special projects, and at the direction of, the Futures Team, ensuring deadlines/objectives are met.

Qualifications

• High School Diploma
• Minimum of 2 years' experience as a project coordinator, case manager, and/or administrative assistant
• Legal and/or medical experience preferred

Knowledge, Skills & Abilities

• Ability to interact with people at all levels of the corporate structure, prioritize and handle numerous competing demands in a high-volume, fast-paced working environment.
• Highly organized, detail oriented with exceptional leadership and interpersonal skills and a strong customer-service orientation.
• Excellent written and verbal communication skills with spoken and written fluency in English.
• Strong analytical and problem-solving skills required.
• Must be able to multitask and handle high-stress, sensitive situations with a high degree of confidentiality.
• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and case management software.

Benefits

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

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