Technical Support Engineer — Connectivity & API Escalations
Crane Venture Partners
Crane Venture Partners is looking for a Technical Support Engineer in New York to be the technical anchor for our support operations. You will address complex connectivity challenges and ensure smooth operations, bridging technology with user needs. This role requires problem-solving skills, technical expertise, and strong communication abilities, as you will mentor the support team and provide clear solutions to customers. Expect a competitive salary in a dynamic work environment. #J-18808-Ljbffr Crane Venture Partners
- ...Technical Support Engineer We believe that the way people interact with their finances... ...make it easy for people to connect their financial accounts to... ...and documentation and escalate to Engineering or Partnership... ...working with REST APIs, SQL, CSS, HTML and a coding...SuggestedWork experience placementLocal area
$150k - $180k
...companies embed global connectivity into their... ...together early-stage engineers, product builders... ...re tackling deep technical and regulatory... ...Role As a Technical Support Engineer, you... ...act as the primary escalation point for complex... ...- from debugging API logs to...SuggestedWork at officeRemote workWork from homeHome office$79.5k - $106k
...digital solutions to support clinical trials. Celebrating... ...the Team : The Technical Support Engineer is a technical expert... ...most of the items escalated from the previous... ...Excel, Postman or any API/REST client Team Working... ...that benefits should connect you to the support...SuggestedTemporary workWork experience placementWork at officeRemote workFlexible hours- ...Job Title: Tech Support Specialist Position... ..., effective technical assistance to customers... ...tickets, and escalating complex cases to... ...password resets, connectivity issues, app errors... ...support, DevOps, or engineering teams. Document... ...Experience supporting APIs, integrations, or...SuggestedFull timeRemote workShift workWeekend work
$80k - $100k
...Technical Support Engineer (NYC) Solutions New York City Full-time Description Grab your cape, become... ...technologist and customer advocate, you will connect the dots between technical solutions... ...R&D, Product, and Delivery teams to escalate issues and drive meaningful platform...SuggestedFull timeWork at office- ...Technical Support Engineer We're looking for a Technical Support Engineer who doesn't just close tickets... ...developer tools, understanding APIs, and debugging software issues even if... ...issue shows up three different ways, you connect the dots Customer obsession : you believe...Immediate startShift work
- The Role Monte Carlo is hiring Technical Support Engineers to own the end-to-end customer experience when things... ...features — using logs, SQL, APIs, and whatever it takes. Own issues end-to-end: triage, reproduce, escalated to Engineering when needed, validate fixes...
- ...We are a small team of engineers wrangling problems... ...customers. THE ROLE Most "support" roles end at "i filed... ...priority, and don’t escalate things you can fix yourself... ...a prospect hits a technical wall. unblock them in... ...dev tools, infra, or api company you ship code...Remote work
- ...science. The role Our skilled Technical Support team plays a crucial role in... .... As a Technical Support Engineer, you’ll leverage your technical... ...with engineering teams to escalate and resolve issues as needed... ...Experience Familiarity with API troubleshooting and/or tools...Immediate startRemote work
- ..., our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support... ...customer issues in the lab prior to escalating issue internally. To be successful in... ...technologies, scripting, and API integrations. Knowledge of common networking...Flexible hours
- ...Kombo (YC S22) is building a unified API that saves engineering teams hundreds of hours by... ...into one API. We're looking for a Technical Support Engineer to provide exceptional technical... ...integrate once with Kombo and instantly connect to over 160 platforms. We abstract away...Full timeWork at office
- ...Similarweb? We’re looking for a Tier 2 Technical Support Engineer to join our global Product Support... ...serve as a technical expert, handling escalated product and data issues, solving complex... ...behavior, run SQL queries, and perform API testing using tools like Postman. Collaborate...Work at officeRemote workWorldwide
- ...Role fal is seeking a highly skilled Technical Support Engineer to provide high-quality support and service... ...support for fal’s platform (APIs, UI issues, and troubleshooting errors... ...by responding within SLA timeframes, escalating complex issues appropriately, and maintaining...
$105k - $125k
...onsite once a quarter. The Support team at Alloy is a... ..., collaborative, and technically skilled problem-solvers... ...with Product and Engineering, act as the voice of the... ...complex, cross-functional escalations, design long-term... ...troubleshooting skills with APIs, logs, and developer...Work at officeLocal areaRemote workWork from homeHome officeMonday to FridayFlexible hours$128.4k - $165k
...healthcare platform that connects telehealth,... ...experienced operators, technical leaders, and... ...looking for a Senior IT Engineer who will play a... ...that supports it Contribute to... ...support to issues escalated to the IT Engineering... ...interacting with APIs via bash, Python,...Local area- ...Position Title Senior Technical Support Engineer Location Exton, PA or Remote Position Summary Are you... ...cloud services, databases, networks, and connected technologies. Collaborate with global... ...and connectivity troubleshooting APIs, integrations, SSO, and OAuth Skilled...Remote workWorldwide
$22 - $26 per hour
...the organization may request technical assistance with hardware or... ...% telephone and remote tool support. On occasion the Help Desk team... ..., closing, resolution, escalation, and tracking all user requests... ..., disk encryption, network connectivity, printers and IT security best...Hourly payContract workWork at officeRemote workNight shift$85k - $99.4k
...for a Senior Customer Support Engineer to join our Application... ...Skills owned complex technical cases end to end,... ...finding solutions read API documentation cold and... ...actionable reports when escalation is needed Become a product... ...opportunities to connect with coworkers through...Local areaImmediate start- ...Help Desk Technician II serves as an advanced technical resource within the IT support team, responsible for resolving escalated technical issues that require deeper... ...systems, applications, hardware, and network connectivity from our administrative offices at Columbus...For contractorsLocal areaRemote workWeekend workAfternoon shiftEarly shift
$125k - $145k
...experienced and passionate Senior IT Support Engineer to join our rapidly growing... ...runs. You will be the escalation point for our frontline... ...and troubleshoot network connectivity across our offices, keeping... ...communication with both technical and non-technical people, and...Permanent employmentFull timeTemporary workWork experience placementWork at officeFlexible hours- ...as a key member of our technology support team, providing hands-on technical assistance across our New York office... ...resolve hardware, software, and connectivity issues in a timely manner. Set up,... .... Coordinate with vendors and escalate complex issues to senior IT staff...Full timeWork at officeRemote work
- ...Helpdesk Technician to provide high-quality technical support to end users across the organization.... ...tools Diagnose and resolve network connectivity issues (LAN, Wi‑Fi, VPN) Install,... ...laptops, printers, and mobile devices Escalate complex issues to senior IT staff or vendors...Part timeWork at officeRemote work3 days per week
- ...Function Set up and manage new EDI connections for new trading partners... ...and issue resolution Support business & sales teams in improving... ...alignment, compliance, and escalations Support cross‑functional IT... ...in Computer Science or Engineering, Information Technology mandatory...Work at office
$42k - $47k
...within a networked environment; provides technical training and support for system users; provides onsite... ..., printers; network cabling and connected networked devices. Setup and deploy... ...administrative environments. Coordinates/escalates technology issues with the OIT Help...Full timeTemporary workWork experience placementSummer workFlexible hoursShift workAfternoon shift- ...customer-focused Level 2 Helpdesk Support Specialist to join our... ...communication skills and a strong technical background. This role will... ...email, and in-person Handle escalations from Level 1 support and... ...including Office 365 Network connectivity, including Wi-Fi Mobile...Work at officeRemote workWorldwide
- ...Senior Support Analyst Precise Resource, Inc... ...and credit unions connect with their customers... ...secret sauce? An API‑first architecture... ...and high‑quality technical support for our clients... ...). Resolves escalated client complaints... ...reports trends to engineering and product teams....Work experience placement
- ...About The Role As a Technical Support Engineer at ScaleOps, you will be the first line of defense for resolving complex technical issues that... ...related issues such as ingress, SSO, and other integrations. Escalate issues to the appropriate teams with clear documentation,...
$95k - $115k
...can bring to the table! About Engineering at Botify: At Botify, our... ...equip every user with advanced technical skills, enabling them to... ...customers then fix them or escalated them to Engineering, keeping... ...qualifications: 2+ year of Technical Support experience within a SaaS...Summer workWork at officeRemote workFlexible hours- ...our Web SDK, optimizing APIs, or troubleshooting complex... .... You’ll join our Support team, a group trusted by... .... As a Developer Support Engineer, you’ll provide hands‑on technical guidance, troubleshoot challenging... ...achievements and foster connections. Past retreats have taken...Work experience placementRemote workWorldwide
- IT Support Specialist II - NYC, NY 10001 July 2026... ...support for design and engineering environments, with a... ...Provide Local Technical Support Provide local... ...policies. Communicate escalations to management and external... ...software Network‑connected devices and peripherals...Work at officeLocal area
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