SHELTER DIRECTOR

Shelter Director

The New York City Department of Homeless Services (DHS) is the largest organization in the United States dedicated to preventing and addressing homelessness. In partnership with other City Agencies and Nonprofit organizations, DHS works to prevent homelessness before it begins, reduce street homelessness, provide temporary shelter, and connect individuals and families to stable housing with a focus on accountability, empathy, and equity. The agency manages hundreds of facilities and operates with a large team as well as a several billion-dollar budget to meet the diverse needs of New Yorkers experiencing homelessness. The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency's Single Adult, Adult Families and Families with Children's intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City's most vulnerable population can access shelter, according to eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.

The Department of Homeless Services (DHS) is recruiting one (1) Administrative Director of Social Services M-II to function as a Shelter Director who will:

• Ensure the health, safety and welfare of DHS clients and staff on-site.
• Monitor the physical plant to ensure an acceptable level of cleanliness and will ensure full compliance with all applicable legal mandates, agency standards and regulatory requirements.
• Ensure the effective management of program capacity; oversee the timely provision of bed assignments for new and returning clients and will work closely with Vacancy Control to coordinate transport and report shelter census and bed availability figures.
• Supervise the provisions of social services and will provide direction and support to ensure programmatic goals and objectives are achieved, clients' social service needs are met, and independent living plans are developed, monitored, and executed.
• Participate in weekly case conferences with social services staff to address and resolve deficiencies and will manage external relationships with community groups and the local Community Board to address community concerns and promote good relations.
• Manage the administrative functions of the facility to ensure that staff adhere to City and Agency policies and procedures with respect to time and leave regulations, absence control provisions, overtime allocations and control plans.

Hours/Schedule: 8am-4pm Monday – Friday (based on 24/7 coverage)

Minimum Qualifications:

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or 2. Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows: (A) A master's degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or (B) Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in "2(A)" above for each year of experience up to a maximum of three years; or (C) A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience. However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

Preferred Skills:

Extensive Social Services background. Strong writing, communications and organizational skills are required. Ability to multi-task and work in a fast past environment. Fire Safety Coordinator Training is a plus.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.