Customer Service Representative

Receptionist Position

We are seeking a professional and organized receptionist to join our team. The ideal candidate will serve as the first point of contact for clients, manage reception operations, and support office functions with excellent customer service and administrative skills. This role requires a friendly demeanor, strong organizational abilities and proficiency with office technology to ensure smooth daily operations across various departments.

Duties include:

- Greeting clients in a courteous and professional manner, providing excellent customer service

- Manage phone systems, screen calls, and direct inquiries appropriately.

- Handle front desk responsibilities including scheduling appointments and verifying vaccinations.

- Perform data entry, filing, and document proofreading to ensure accuracy and organization.

- Utilize excel, word, and other office management software for daily tasks.

- Support administrative functions such as calendar management, email correspondence, and supply inventory

- Maintain a clean and organized reception area to promote a welcoming environment.

- Provide support for clerical duties including typing, proofreading, and document preparation.

- Handle customer support inquiries via phone or email with professionalism and efficiency.

- Perform additional office management duties as needed to facilitate efficient workflow.

Salary starting at $20/hr

Customer Service: 1 year preferred

Pet Vaccine Knowledge: 1 year (preferred)

Customer relationship management: 1 year (preferred)

At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here's what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.

• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.

• Generous paid time off and holidays, because your personal time matters.

• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.