Call Center Agent
BeloForm Craft
Job Description
Job Description
Description
Job Title: Call Center Agent
Location: Denver, CO
Job Type: Full-time
We are seeking a motivated and customer-oriented Call Center Agent to join our team. As a Call Center Agent, you will be the first point of contact for customers, providing exceptional service and support across various communication channels. Your primary responsibilities will include handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.
- Answer inbound calls from customers, addressing inquiries, concerns, and requests in a professional manner.
- Make outbound calls to follow up on customer issues or to conduct surveys and gather feedback.
- Provide accurate information about products, services, and promotions.
- Resolve customer complaints by providing effective solutions in a timely manner.
- Maintain a high level of professionalism and empathy while interacting with customers.
- Document all customer interactions accurately in the system, ensuring records are updated.
- Meet or exceed performance targets, such as call handling time, customer satisfaction scores, and resolution rates.
- Collaborate with team members and management to resolve complex issues and improve service quality.
- High school diploma or equivalent.
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and handle a high volume of calls effectively.
- Comfortable using computers and various software applications.
- Positive attitude, patience, and a customer-first approach.
- Health, dental, and vision insurance
- Paid time off (PTO) and holidays
- Retirement plan options (e.g., 401(k))
- Professional development opportunities
- Wellness programs
Vacancy posted 20 days ago
Similar jobs that could be interesting for youBased on the Call Center Agent in Denver, CO vacancy
- ...with complete Compensation & Benefits, amazing Growth & Development and unmatched Travel Perks. Delta is currently hiring for Call Center Agent positions that will be responsible to: Answer calls in an efficient, courteous and accurate manner, while assessing customer needs...SuggestedCurrently hiring
Delta Air Lines
Wheat Ridge, CO3 days ago $750 per week
ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role...SuggestedPart timeCasual workRemote workFlexible hoursAFG
Littleton, CO23 hours ago$790 per week
...Tired of call center jobs? Get paid to share your opinion instead — no headset, no scripts, no experience. Focus Group Panel is real market research — actual companies paying for honest feedback on their products. Active members earn up to $790 a week on studies...SuggestedFull timePart timeRemote workFocus Group Panel
Centennial, CO23 hours ago$23 - $36 per hour
Live Chat Agent/ Call Center Customer Service Representative - Remote Work From Home at Shavano Family Practice. Arvada, CO. We are seeking a Live Chat Agent/ Call Center Customer Service Representative that excels in meeting customers' expectations by answering questions...SuggestedRemote jobHourly payFull timeWork from home$45k - $65k
...RVing easier. We have an excellent opportunity available for high-energy and motivated sales professionals at our Englewood, CO Call Center. The ideal candidate will handle inbound calls relating to Good Sam membership service and sales. Job Duties: Provide excellent customer...SuggestedFull timePart timeLocal areaCWI
Englewood, CO12 days ago$18 - $20 per hour
...Overview Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity... ...sounds cliché but it is true – taking care of cancer patients is a calling. It’s much more than a job. Each of us has a unique story that...Temporary workWork experience placementWork at officeImmediate startFlexible hoursUS Oncology
Greenwood Village, CO4 days ago$20.06 per hour
...the essential functions. These duties and responsibilities will be rated on the Annual Performance Review. Answer telephone. Route calls to appropriate personnel or department. Answer questions about organization and provide general information. Receive voice mails and...Hourly payContract workFor contractorsWork at officeFlexible hoursServiceSource
Aurora, CO3 days ago- Are you looking for a rewarding career with long-term growth potential? Join the Senior Benefit Services team and make a meaningful difference in the lives of seniors while building a sustainable sales career. Senior Benefit Services has been in business for over 50 years...Work at office
Senior Benefit Services Inc
Denver, CO23 hours ago $18.5 per hour
...Call Center Job Classification: Hourly Pay Range: $18.50 Department: Call Center Reports to: Call Center Supervisor Call Center Essential Job Duties: Taking calls in a multi-line phone system. Managing high volume schedules for numerous providers....Hourly payFull timeWork at officeMonday to FridayAdvanced Dermatology
Aurora, CO23 hours ago- ...Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a friendly, professional, and reliable Call Center Representative to join our team. In this role, you will take inbound and outbound calls, communicate with customers to identify...
A2z Builders
Denver, CO4 days ago $18.15 - $21.58 per hour
...members? If so, Horizons North Credit Union might be the place for you! As a Contact Center Representative , you will be the first point of contact for the credit union’s membership when they call or message the credit union, assisting members with financial transactions,...Hourly payFull timeWork experience placementWork at officeImmediate startMonday to FridayVALID8 Financial
Westminster, CO3 days ago$20 per hour
...Driven | Cherry Creek, CO At Sunshine Behavioral Health, every call is an opportunity to change and even save a life. We're a... ...mental health treatment, and we're growing our high-performance Call Center team in Cherry Creek, Colorado. If you're competitive,...Remote workMonday to FridayShift workLincoln Recovery
Denver, CO3 days ago$65k - $70k
...Forensic Interviewer Denver Children's Advocacy Center Denver Metro Nonprofit, Full-time, Other, $65,000 - $70,000 Title:... ...Monday – Friday) Includes participation in a rotating 24 hour on-call schedule for evenings and weekends (approximately one week per month...Full timeWork experience placementWork at officeImmediate startMonday to FridayFlexible hoursWeekend workAfternoon shiftMondadori Digital S.p.A.
Denver, CO4 days ago- ArchWell Health is looking for a Membership Consultant in Englewood, Colorado to actively engage with the senior community and drive patient enrollment. The role involves building relationships, organizing community events, and collaborating with healthcare providers. The...
- Aon in Denver, CO is seeking a Health Solutions Consultant to support the Lead Consultant on client assignments and occasionally lead project management for service delivery. The role involves coordinating with Account Executives, preparing analyses, drafting presentations...Work at office
$18 per hour
...personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Bilingual Benefits Call Center Representative Remote Pay: $18/hour, which may be below your state’s minimum wage. Please take this into...Minimum wageCurrently hiringLocal areaRemote workConduent Human Resource Services, LLC
Denver, CO3 days ago$71.2k - $166.1k
...accessibility assistance or accommodation for a disability at any point, let us know by emailing ****@*****.*** or by calling (***) ***-**** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive...Temporary workWork experience placementLocal areaFlexible hoursOracle
Denver, CO3 days ago- ...opportunity that keeps you connected to the hospitality industry? Our call center offers an excellent chance to transition from the restaurant... ...pm, 2pm-10pm, 5pm-1am. JOB DESCRIPTION The Guest Service Agent is a critical part of our team, handling high-volume guest...Hourly payFull timePart timeLocal areaMonday to FridayFlexible hoursShift workNight shiftWeekend workAfternoon shift
$18 per hour
...personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Bilingual Benefits Call Center Representative Remote Pay: $18/hour, which may be below your state's minimum wage. Please take this into consideration...Minimum wageCurrently hiringLocal areaRemote workConduent
Denver, CO23 hours ago$26 per hour
...efficiently to control high overtime Monitor truck routes to ensure proper service and movement of delivery equipment Respond to public calls, follow up on customer complaints and support sales concerns Complete required paperwork and reports, maintain relevant systems...Full timeShift workBURNCO Colorado LLC
Westminster, CO23 hours ago$80k - $100k
...000+ Uncapped Incentives • High-Intent Inbound Leads • No Cold Calling If You're a Closer, This Is Your Opportunity. HairClub is... ...objections, and earn commitment. This isn't a traditional call center role or an appointment-setting job. You'll work exclusively...Full timeHair Club
Denver, CO1 day ago$84.6k - $97.8k
...setting in which they provide patient care. Services will be provided in an Ambulatory Care Services (ACS) clinic or a school-based center with a focus on therapeutic interventions across the lifespan. Services include brief evidence-based treatment for psychiatric...Full timeTemporary workWork experience placementWork at officeImmediate startShift workDenver Health
Denver, CO4 days ago$70k - $87k
Consultant–Denver,CO(Hybrid) Aon is looking for a consultant who is intellectually curious with a passion to solve problems. Do you enjoy a flexible and collaborative, team‑based environment where you are always learning and growing? If yes, Aon is the company for you!...Full timeTemporary workPart timeWork at officeLocal areaFlexible hoursAon
Denver, CO2 days ago- ...and helping others through important life decisions during a high-volume enrollment period. In this role, you will handle inbound calls from prospective learners interested in exploring available educational programs. Representatives will guide students through the enrollment...Weekly payFor contractorsCurrently hiringRemote workMonday to FridayShift work1 day per week
GrabJobs
Aurora, CO3 days ago $22.54 per hour
Job Description Job Description Length of Assignment: 8-9 weeks (End of August) This timeframe is an estimate and could be shorter/longer Hours: 10-12 hours/week, Tuesday and Thursday Pay Rate: $22.54 Basis admin duties excellent communication skills written...Permanent employmentTemporary workPart timeWork at officeImmediate startDella Infotech Inc.
Denver, CO2 days ago$45.76k
...strong schedule adherence Conduct in-depth initial consultation calls with families Educate families on customized senior care options... ...Qualifications Two or more years of experience in inside sales/inbound call center History of exceeding sales targets Ability to multitask;...Hourly payRemote workHome officeShift workWeekend workAfternoon shiftA Place for Mom
Arvada, CO1 day ago$24.76 per hour
Client Relationship Assistant The Client Relationship Assistant position comprises a range of administrative responsibilities, including fund administration, board meeting administration, and data collection. Has minimum necessary access to Protected Health Information...Local areaRemote work- Vice President of Client Services, Life Sciences Staffing About the Company Life sciences staffing firm serving biotech, pharma, and medical device companies. Industry Staffing and Recruiting Type Privately Held About the Role The Company is in ...
- Stephanie Sponder - State Farm Agent is looking for a qualified professional for the Life/Health Insurance Position in Denver, Colorado. The role involves marketing life and health insurance services and products, conducting needs analysis, and assisting clients with claims...
$70k - $100k
A local insurance agency in Denver is seeking a professional for the Life/Health Insurance Position. The role involves offering insurance policies, assisting customers with claims, and maintaining client relationships. Applicants should hold a state insurance license and...Local area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Agent. Be the first to apply!
Related searches
- call agent Denver, CO
- call center agent Denver, CO
- part-time call center representative Denver, CO
- pharmacy call center representative Denver, CO
- healthcare call center representative Denver, CO
- healthcare call center Denver, CO
- call center night shift Denver, CO
- part time call centre Denver, CO
- call center customer service work from home Denver, CO
- call center operator Denver, CO