Manager in Training

Position Overview
The Manager in Training (MIT) is a leadership development position designed to prepare high-potential team members for a future management role within Jersey Mike's.

The MIT will learn and demonstrate the skills necessary to lead a successful restaurant, including team leadership, guest service, food safety, inventory management, scheduling, labor management, training, and financial performance.

The ideal candidate is dependable, motivated, coachable, and excited to grow within the company. This position requires someone who is willing to lead by example and take ownership of the restaurant's results.
Key Responsibilities Leadership & Team Development

• Lead by example and demonstrate Jersey Mike's standards every shift.
• Support the General Manager and management team in leading the restaurant.
• Coach, train, and develop team members.
• Provide recognition and constructive feedback to employees.
• Help create a positive, respectful, and team-oriented culture.
• Assist with onboarding and training new employees.
• Hold team members accountable to company standards and expectations.

Restaurant Operations

• Ensure the restaurant is clean, organized, safe, and operating efficiently.
• Follow all Jersey Mike's operating procedures and brand standards.
• Maintain excellent food quality and guest service.
• Ensure proper food preparation, portioning, and product handling.
• Complete opening, closing, and shift management responsibilities.
• Respond to guest concerns professionally and work to resolve issues.

Food Safety & Compliance

• Follow all food safety and sanitation procedures.
• Maintain proper temperatures, labeling, storage, and product rotation.
• Complete required food safety and operational checklists.
• Help ensure the restaurant is prepared for inspections and brand evaluations.
• Maintain compliance with company policies and applicable regulations.

Financial & Business Performance

• Learn how restaurant sales, labor, food cost, and controllable expenses impact profitability.
• Assist with managing labor to established goals.
• Help monitor sales and identify opportunities to increase revenue.
• Assist with inventory counts, ordering, and waste control.
• Understand and use restaurant performance metrics to make informed decisions.
• Develop an ownership mindset by treating the restaurant as if it were your own business.

Scheduling & Labor

• Learn how to build and manage effective schedules.
• Understand sales forecasts and staffing requirements.
• Monitor labor throughout the shift and make adjustments when necessary.
• Help ensure the restaurant is appropriately staffed while maintaining excellent guest service.

Training & Development
The MIT will receive hands-on training in all major areas of restaurant operations, including:

• Jersey Mike's operating procedures
• Leadership and team development
• Guest service
• Food safety and sanitation
• Inventory and food cost
• Labor management
• Scheduling
• Restaurant financials
• Hiring and onboarding
• Coaching and accountability
• Sales growth and local store marketing
• Opening and closing procedures
• Restaurant maintenance and cleanliness

The MIT is expected to actively participate in training, accept coaching, and demonstrate competency before progressing to the next level of responsibility.
What We Are Looking For

• Previous restaurant, retail, or leadership experience preferred.
• Strong communication and interpersonal skills.
• Reliable and dependable.
• Positive attitude and strong work ethic.
• Ability to lead and motivate a team.
• Willingness to learn and accept feedback.
• Strong organizational and time-management skills.
• Ability to work in a fast-paced environment.
• Ability to make decisions and solve problems.
• Demonstrates ownership and accountability.
• Must be willing to work a flexible schedule, including evenings, weekends, and holidays as needed.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to frequently bend, reach, lift, and move throughout the restaurant.
• Ability to lift and carry products and supplies as required.
• Ability to work in a fast-paced environment for extended periods.

Growth Opportunity
The MIT position is designed to create a clear path for career advancement.

Manager in Training Assistant Manager General Manager Area/Leadership Opportunities

Successful MITs will be evaluated based on leadership ability, operational knowledge, team development, accountability, and restaurant performance.
Our Expectations
We are looking for leaders who want more than a job. We want people who are committed to developing themselves, developing others, and helping the restaurant succeed.

Make Great Subs. Change Lives. Think Like an Owner. Create Opportunity. Serve Others.