Mental Health Coordinator

Job Description

JobTitle: Mental Health Coordinator

Hourly Rate: $40 - $43

Location: Bronx, New Yok


Position Summary:


The Mental Health Coordinator is responsible for the oversight, coordination, and daily operation of the Mental Health Program, ensuring that the clinical, social, and supportive service needs of program participants are effectively met. This position provides direct supervision and guidance to program staff, coordinates case management and care planning activities, and ensures compliance with all Department of Health (DOH) and Office of Mental Health (OMH) regulations and documentation requirements. The Mental Health Coordinator also provides direct social work support to clients, facilitates interdisciplinary collaboration, and communicates regularly with leadership regarding program operations, client needs, staffing, and quality outcomes.


Responsibilities:

Schedule /Shift

• Full Time Monday to Friday, 9:30 am to 5:30 pm.

Key Duties

Program Administration and Coordination

• Coordinate all aspects of the Mental Health Program, including:
• Intake evaluation and admission of new clients
• Attendance monitoring
• Problem resolution
• Activity evaluation
• Staff oversight
• Staff scheduling
• Ensure program operations meet regulatory, organizational, and client-centered standards.
• Monitor and report program performance, client participation, staffing concerns, and operational issues to the Administrative Manager.

Clinical and Social Work Services

• Complete initial and ongoing social work and mental health assessments for all clients admitted to and actively participating in the Mental Health Program.
• Provide ongoing social work support and intervention to clients as needed.
• Coordinate case management, care coordination, entitlement services, and concrete services for program participants.
• Ensure all social work and mental health documentation is completed accurately, thoroughly, and in compliance with DOH, OMH, and agency requirements.
• Conduct comprehensive reviews of client health records prior to discharge to ensure all documentation supports a safe and effective discharge plan.

Care Planning and Coordination

• Coordinate, facilitate, lead, and participate in interdisciplinary care planning meetings.
• Ensure care plans are person-centered, individualized, and coordinated with community healthcare providers.
• Schedule care plan meetings within required timeframes.
• Prepare and distribute care plan summaries to Community Case Managers and other appropriate providers.
• Collaborate with community mental health practitioners and external service providers to ensure continuity of care.

Staff Supervision and Development

• Provide direct supervision and oversight of staff assigned to the Mental Health Program.
• Ensure staff assignments and responsibilities are completed appropriately and timely.
• Monitor staff performance and report concerns to the Clinical Supervisor and Administrative Manager.
• Ensure daily documentation is completed accurately and on time.
• Coordinate staff coverage and assignments with the Clinical Supervisor.
• Provide orientation and training for new staff, interns, and volunteers.
• Conduct or coordinate in-service training for staff supporting Mental Health Program participants.
• Evaluate workloads and motivate staff to achieve program goals and performance expectations.

Program Operations

• Monitor client attendance and participation according to approved authorizations and schedules.
• Follow up with Community Case Managers and psychiatric providers to address barriers to attendance and participation.
• Review daily program activities to ensure adequate staffing and supplies.
• Identify and report gaps in program delivery to leadership.
• Ensure monthly activity schedules are developed, posted, distributed to clients, and aligned with participant needs.

Transportation Coordination

• Collaborate with transportation staff to ensure safe, timely, and effective transportation services.
• Review transportation schedules and routes to improve efficiency and client access to services.

Emergency Response and Team Collaboration

• Respond appropriately and promptly to participant emergencies.
• Serve as a team leader during emergencies and coordinate with appropriate staff, including nursing personnel and other healthcare professionals.
• Participate as an active member of the interdisciplinary team.

Community Relations

• Develop and maintain collaborative relationships with community agencies, behavioral health providers, and social service organizations.
• Represent the Mental Health Program at meetings and community events as needed.
• Promote coordination of care and community resource utilization for clients.

Additional Responsibilities

• Attend training programs, seminars, workshops, and continuing education activities to maintain professional competence.
• Perform other duties and responsibilities related to Adult Day Health Care Program (ADHCP) operations as assigned.

Requirements:

Licenses/Certifications

• Licensed Mental Health Therapist (LMHT) preferred.
• Licensed Mental Health Counselor (LMHC) preferred.
• Licensed Master Social Worker (LMSW)
• Licensed Clinical Social Worker (LCSW)

Experiences Needed

• Minimum of 5 years of experience working in an adult behavioral health or mental health setting.
• Minimum of 5 years of experience in a community health program setting.
• Minimum of 5 years of supervisory experience in social work or behavioral health services.

Skills

• Strong knowledge of behavioral health, care coordination, case management, and social service systems.
• Ability to supervise staff, manage program operations, and ensure regulatory compliance.
• Excellent assessment, documentation, communication, and organizational skills.
• Strong crisis intervention and problem-solving abilities.
• Ability to establish and maintain productive working relationships with clients, families, staff, community providers, and regulatory agencies.

Benefits
Temporary (Hourly) Roles
• Comprehensive benefits that include medical, dental, and vision
• Company-paid Basic Life/AD&D and Long-Term Disability for employees working 30+ hours/week
• Paid sick leave may be available based on hours worked and state laws
• Benefit offerings are subject to legal requirements, eligibility status, and work location
• Employees 21+ can participate in the 401(k) Savings Plan


About Us

RCM Healthcare Services works with professionals across schools, healthcare, and community-based settings
nationwide. We support both contract and direct hire opportunities, connecting people early in their careers and
experienced professionals to roles that align with their experience and preferences.
With more than 50 years of staffing experience, our team understands the environments you're stepping into and
what it takes to be successful in them. We stay closely involved from first conversation through placement, with
consistent communication, a reliable point of contact, and follow-through at every step. We're committed to caring for the professionals we work with and the communities they support, and offer competitive pay and benefits designed to support your well-being.
RCM Healthcare Services is Joint Commission certified, reflecting a commitment to quality, compliance, and a consistent experience.


Equal Employment Opportunity & Reasonable Accommodation

RCM Technologies is an equal opportunity employer and values diversity. We are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with

Disabilities Act (ADA) and applicable state laws. If you require a reasonable accommodation to apply for or perform this role, please contact us and we will engage in an interactive process to support your needs.


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