Account Manager

Provide comprehensive support across business operations by collaborating with cross-functional teams including procurement, accounting, and legal. Create and manage quotations for new and renewal contract. Draft contracts and PUMIs in alignment with legal and corporate compliance standards. Prepare PUMIs for server and disk upgrades, decommissions, and intra company contracts. Serve as the primary point of contract for client communications and support, ensuring high customer satisfaction and timely issue resolution. Prepare and deliver both regular and ad hoc reports tailored to client needs. Manage the full contract lifecycle, including initiation, execution, and tracking and renewal. Monitor and update the quotes and billing information related to SCP resources usage via the Samsung Cloud Platform. Register and maintain customer-side contract and quote information on internal platforms such as RMS and BQMS. Perform additional responsibilities as required to support overall business objectives. Education/Experience: Bachelor’s Degree in Business Administration, or a minimum of 4 years of experience in related field/s desired. Skills: Technical: Proficient in ICT systems, cloud platforms, and digital collaboration tools Software: Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint) Core Strengths: Cross-cultural communication, client relationship management, legal documentation, attention to detail, time management, and strategic problem-solving Pay range is $20-$26 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience. THE PROMISES WE MAKE: At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey. For more information regarding our Privacy Policy, please visit crystalequation.com/privacy. #J-18808-Ljbffr Crystal Equation Corporation