Health Unit Coordinator (Emergency)

Health Unit Coordinator

CentraState Medical Center is currently seeking a Health Unit Coordinator in the Emergency Department. This role is responsible for coordinating the flow of activity on the unit and providing receptionist, data entry, and clerical support to the nursing units. The Health Unit Coordinator participates in both system-wide and nursing-specific orientation.

Responsibilities

• Follows Standard Precautions.
• Responds to patient call bells courteously and in a timely manner and relays information/requests to appropriate staff in a timely manner. Notifies nurse immediately for patients in pain/discomfort.
• Verbalizes understanding that pain management is a priority to patient and reports it immediately to the nurse.
• Coordinates new admissions, discharges and transfers in EPIC and with admitting, other departments, Physicians, Nurse Manager, and other facilities as necessary.
• Prepares and maintains patient charts as per Chart Lite policy.
• Calls admission unit to alert patient is on the way.
• Dismantles Lite chart when patient leaves the ED. Delivers to Staffing Office at 6am daily for HIM scanning.
• Updates PIB board with patient information.
• Reprints lab specimen labels for nurses/techs from Copia when needed.
• Performs hourly rounding:
  • Performs environmental rounds to ensure a safe a risk-free environment.
  • Updates white boards in patient rooms as indicated by nursing leadership.
  • May retrieve non-medical items for patients, i.e., blankets, tissues, etc.
• Effectively demonstrates the use of the call bell to locate personnel in order to minimize noise.
• Completes quick registration for all patients arriving by ambulance.
• Answers phones politely and according to telephone etiquette scripting. Coordinates texts/calls to physicians, families, interdisciplinary departments and other health care agencies.
• Makes copies as requested.
• Maintains inventory of unit supplies from the Warehouse or Central and replenishes when appropriate.
• Maintains the correct PAR levels for lab supplies and correctly orders supplies as needed.
• Requests/orders office supplies from Staples and supplies for copier/fax machines.
• Coordinates appointments with ancillary departments, diagnostic centers and other healthcare agencies.
• Sends faxes as directed by RN.
• Checks fax machine for incoming faxes and files.
• Calls for priest or chaplain as directed by RN.
• Enters facility and Environmental Services work orders with follow up on identified issues to completion.
• Performs performance improvement audits as per Nurse Manager, i.e., handwashing.
• Completes EPIC Downtime Responsibilities which include:
  • Maintenance of downtime documentation forms
  • Daily audits to ensure enough paper and toner is available on printer
  • BCA computer is on and reports are printing correctly. A census list will be printed daily.
• Delivers documents for scanning into CIS to the Nursing Staffing Office.
• Distributes staff mail.

Qualifications

• High school diploma or equivalent required.
• Previous related work experience preferred.
• Knowledge of medical terminology helpful.
• Strong professional, organizational, and interpersonal skills to effectively relate with all members of the healthcare team.