Security Officer - Customer Assistance Patrol

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Customer Assistance Patrol in Herndon, VA , you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. Join Allied Universal at a premier hotel and resort location, where you will patrol assigned areas, remain visible to help deter security-related incidents, and deliver exceptional customer service and communication. In this unarmed role, you will support guests and staff while contributing to a caring culture built on teamwork, integrity, and reliable service.

Position Type: Full Time

Pay Rate: $22.55 / Hour

Job Schedule:

DayTimeTue10:00 PM - 06:00 AMWed10:00 PM - 06:00 AMThur10:00 PM - 06:00 AMFri10:00 PM - 06:00 AMSat10:00 PM - 06:00 AM

What You'll Do:

• Provide customer service to guests, visitors, and staff by carrying out security-related procedures, location-specific policies, and/or emergency response activities as needed.
• Respond to incidents, guest concerns, and critical situations in a calm, problem-solving manner, escalating issues to site contacts and/or first responders when appropriate.
• Conduct regular and random patrols throughout the hotel property, including lobbies, corridors, entrances, parking areas, and perimeter locations, to help to deter unwanted activity and report unusual conditions.
• Monitor access points, observe guest and visitor traffic, and support lobby and common area coverage while maintaining a professional presence throughout the location.
• Document incidents, disturbances, and policy-related concerns, and communicate clearly with management, staff, guests, and/or public emergency personnel regarding security-related matters.

Minimum Requirements:

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• CPR and/or First Aid is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit:

Requisition ID

2026-1607268