Assistant Manager

Assistant Manager — Tampa

Full-Time 40 hrs/week | $16.00 - $17.00/hour | Monday-Friday 9:30 AM - 6:00 PM, Saturdays 8:30 AM – 5:00 PM | Closed Sundays

Your retail, restaurant, hospitality, or military experience translates directly to self-storage — and here, it comes with stability, benefits, and a real path to grow.

About Us Storage Centers

Westport Properties manages Us Storage Centers ("USSC"), a top 10 self-storage management company in the country with hundreds of properties across the United States. Founded in 1985, USSC has helped hundreds of thousands of customers organize their lives by delivering self-storage solutions.

We are a technology-driven operator. We run our portfolio on modern digital platforms, including property management systems and data dashboards, and we invest in technology so our people can spend less time on manual tasks and more time serving customers and growing the business. Every role on our team requires a high level of digital literacy: proficiency across multiple software platforms, the ability to adopt new tools quickly, and comfort working with data and technology-enabled processes every day.

Why This Role

• $16.00 to $17.00/hour
• Full benefits: medical, dental, vision, life insurance
• Paid vacation, sick time, and holidays
• 401 (k) eligibility + employer match
• Multiple bonus programs tied to property performance
• No late nights — office closes at 6 PM
• Safe, clean, air-conditioned work environment
• Clear career path: Assistant Manager to Property Manager, to District Manager and beyond

What You Will Do

• Drive sales, marketing, and occupancy at the facility
• Deliver outstanding customer service — phone, walk-in, and online inquiries
• Show, rent, and clean units; sell packing and moving supplies
• Manage delinquencies through scheduled outreach (calls, letters, invoices)
• Handle daily office operations: open/close, petty cash, bank deposits, reporting
• Maintain a clean, safe, and secure property — including light maintenance, lock checks, and daily inspections
• Assist with auction prep as required by law
• Maintain organized tenant documentation

Who You Are

• Customer-focused with a positive attitude and strong work ethic
• Comfortable with basic computer and office skills
• Good communicator — written and verbal
• Self-starter who can work independently and stay organized
• Prompt and punctual, with strong time-management skills
• Available to work weekends (Saturdays required)
• Valid driver's license and reliable transportation
• Must have a Real ID or Passport for air travel
• High school diploma required; some college preferred
• Prior retail, hospitality, restaurant, or self-storage experience is a plus — not required

Physical Requirements

This role involves a mix of office and outdoor work. You will sit or stand for extended periods, walk the property daily, and occasionally lift up to 50 lbs. You should be comfortable working in varying weather conditions.

Other Requirements

This person will travel to our national Training Center in San Antonio, TX for their first week of the job (expenses paid for by company). Must have a Real ID or Passport for air travel.

At-Will Employment & Equal Opportunity Employer

Westport Properties, Inc. is a parent company of Us Storage Centers (USSC) which provides at-will, equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, marital status, disability or genetics. Furthermore, Westport Properties, Inc. expressly prohibits any form of workplace harassment and discrimination based on age, disability, color, genetics, marital status, national origin, race, religion, sex, sexual orientation, or veteran status in compliance with federal, state and applicable local laws governing employment and labor law in every location in which the company conducts business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Disclaimer

All Employees must pass a post-offer, pre-hire background screening which includes a multi-state criminal check and DMV Records in accordance with federal protected FCRA/FACTA Requirements for Investigative Consumer Reports, CA ICRA and other state mandated requirements for employment purposes. Furthermore, this job description is subject to change at any time. Nothing in this job description is meant to guarantee employment status and/or position. This job description neither restricts nor prevents management's right to assign and/or reassign duties and responsibilities to this job at any time of the essential functions. It does not proscribe or restrict the tasks that may be subsequently assigned.

Essential Job Function for Reasonable Work Accommodation

According to the American's with Disabilities Act (ADA), Equal Employment Opportunity Commission (EEOC) and the California Fair Employment and Housing Act (FEHA), employees must be able to perform the essential job functions with or without a reasonable accommodation. The Company will provide reasonable work accommodations to allow the employee to perform their essential job functions and duties as detailed above.