Customer Care Leader | Develop CCMs & Drive Service
Socket.dev
Raymond West is seeking a proven leader to elevate customer experience by guiding a team of Customer Care Managers and aligning service delivery with company standards. You will recruit, train, and mentor CCMs, conduct performance reviews, and collaborate with sales and district managers to meet customer needs while driving sales of services. This role emphasizes a positive, customer-focused culture and data-driven decision making. #J-18808-Ljbffr Socket.dev
Vacancy posted 7 hours ago
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