Business Analyst (Energy Utility) - Remote

Job Title: Business Analyst (Proficiency working in Salesforce with Energy Utility) - Remote

Remote, Remote with preference of NYS or Northeast Region

5-10% if NY/Northeast based - travel not essential

Job Summary:

This position will initially support the AUP and MyEnergy teams in their efforts to improve software, systems, and programs, including:

The staffing resource will provide active support for the IRA Appliance Upgrade Program (AUP) and the Codes, Products, and Standards team, with an initial focus on collaborating with the Appliance Upgrade Program and MyEnergy teams on development of requirements for MyEnergy updates and implementation plan to start and support for program management overall moving forward.

Responsibilities:

• Developing project plans for features tied to project scope elements
• Maintain documentation regarding various projects, processes and operations
• Requirements gathering and documentation to provide actionable requests for program systems work
• Collaborate with project managers and cross-functional teams
• Work with Client implementation contractors to manage program metrics collection from end-to-end and ensure data completeness, accuracy, and reasonableness
• Develop and issue requests for data; manage workflows for timely intake; identify and implement solutions and tools to improve data quality; and develop and execute processes and procedures that result in increased compliance for participating retailers and contractors, quality assurance, and remedial actions.
• Perform rigorous data analysis necessary to support effective program delivery: Conduct data analyses required to improve program performance, increase impact, streamline customer and partner (retailers and contractors) interactions, reduce cycle times for processing, and manage risks associated with program delivery
• Collaborate with Client implementation contractors to ensure program deliverables and reporting are executed in a timely manner; and
• Perform other responsibilities as assigned that contribute to the goals and key outcomes of the Codes, Products, & Standards tea

Certifications and qualifications, including education/degree

• A bachelors degree or higher, with 2-4 years of project management experience, preferably in software project management

IT systems that will be used

• Microsoft Office, Teams, SharePoint, Asana, Oracle PeopleSoft, Salesforce