Shipping Manager

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What you'll do:

The Shipping Manager is responsible for leading daily shipping, warehouse, and delivery operations to ensure products are shipped safely, accurately, and on schedule. This role oversees shipping personnel, warehouse staff, drivers, fleet coordination, and shipping documentation while collaborating closely with Sales, Production, Purchasing, Customer Service, and Operations teams. The Shipping Manager promotes operational excellence through efficient scheduling, inventory accuracy, continuous process improvement, and a strong commitment to workplace safety and customer satisfaction.

Shipping & Distribution Operations

• Plan, schedule, and oversee daily shipping, loading, staging, and delivery operations

• Coordinate shipping priorities and delivery schedules to meet customer commitments and production timelines

• Monitor shipping workflow to ensure products are shipped accurately, efficiently, and on time

• Ensure completed orders are properly packaged, staged, loaded, and secured prior to shipment

• Collaborate with Production, Warehouse, and Sales teams to prioritize customer orders and delivery requirements

Leadership & Team Development

• Supervise, coach, develop, and support shipping personnel, warehouse associates, delivery drivers, and related team members

• Assist with recruiting, onboarding, training, scheduling, and performance management

• Promote accountability, teamwork, and continuous improvement throughout the shipping department

• Establish daily work priorities and allocate resources to maximize operational efficiency

• Foster a positive, safety-focused, and customer-oriented work environment

Inventory & Warehouse Management

• Maintain inventory accuracy through cycle counts, inventory control procedures, and shipping verification processes

• Coordinate movement of inventory between warehouse, production, staging, and shipping areas

• Monitor inventory discrepancies and implement corrective actions when needed

• Ensure warehouse, staging, and loading areas remain clean, organized, secure, and operationally efficient

• Support warehouse process improvements that enhance inventory accuracy and workflow

Fleet & Equipment Management

• Oversee safe operation and utilization of forklifts, trailers, loading equipment, and shipping assets

• Coordinate routine inspections and maintenance of shipping equipment and material handling equipment

• Report equipment issues, maintenance concerns, and operational risks promptly

• Support route planning and fleet coordination to maximize delivery efficiency

• Ensure company vehicles and shipping equipment remain clean, safe, and compliant with company standards

Customer Service & Cross-Functional Collaboration

• Partner with Sales, Customer Service, Purchasing, Production, and Operations to ensure customer expectations are met

• Resolve shipping issues, delivery discrepancies, and customer concerns promptly and professionally

• Communicate shipping schedules, order status, and delivery updates to internal teams and customers

• Coordinate with Purchasing regarding inbound materials and shipping priorities

• Support continuous improvement initiatives that strengthen customer service and operational performance

Safety & Compliance

• Promote and enforce all company safety policies, OSHA regulations, DOT requirements (where applicable), and PPE standards

• Conduct routine safety inspections throughout shipping and warehouse operations

• Ensure safe loading, unloading, material handling, and shipping practices

• Maintain shipping documentation, bills of lading, delivery records, and compliance reports

• Perform additional duties and special projects as assigned

What you'll bring:

• Strong leadership and employee development skills

• Excellent organizational, planning, and time-management abilities

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal abilities

• Customer-focused mindset with exceptional service orientation

• Ability to manage multiple priorities in a fast-paced distribution environment

• Commitment to safety, accountability, and continuous improvement

• High school diploma or GED required; associate's or bachelor's degree in Supply Chain Management, Business, Logistics, Operations, or related field preferred

• Minimum 3–5 years of supervisory experience in shipping, warehouse, logistics, transportation, or distribution

• Experience within building materials, lumber, millwork, manufacturing, or construction supply industries preferred

• Strong understanding of warehouse operations, inventory management, shipping procedures, and logistics

• Experience with ERP, WMS, inventory management, and shipping software

• Forklift certification or ability to obtain certification

• Valid driver's license; CDL knowledge or transportation experience is a plus

• Knowledge of route planning, fleet coordination, and Lean or continuous improvement principles preferred

• Proficiency with Microsoft Office applications

• Combination of office, warehouse, shipping dock, manufacturing, and outdoor yard environments

• Frequent interaction with warehouse personnel, drivers, production employees, customers, and management

• Regular exposure to forklifts, trucks, trailers, loading equipment, heavy materials, and varying weather conditions

• Ability to stand, walk, bend, climb, and perform physical activities throughout the workday

• Ability to regularly lift materials weighing up to 50 pounds

• Ability to safely operate forklifts and other material handling equipment

• Flexibility to work extended hours, weekends, or alternate schedules based on operational needs

What you'll earn

• Health Care Benefits

• 401(k) with employer match

• Paid Time Off

Benefits for union‑represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.