Field Systems Engineer

Job Description

Job Description

Job Title: Field Systems Engineer Job Description

We are seeking a dedicated Field Systems Engineer who will provide technical support and ensure the smooth operation of IT systems. This role involves resolving escalated IT issues, managing incidents, and supporting IT equipment and projects.

• Resolve Tier 2 Service Desk escalations and onsite IT issues.
• Troubleshoot Windows devices, hardware, software, printers, scanners, mobile devices, and connectivity.
• Support Microsoft applications and operational IT equipment.
• Manage tickets and adhere to established SLAs.
• Document incidents, troubleshooting, and resolutions.
• Serve as the primary IT contact for CVG.
• Collaborate with Service Desk, centralized IT teams, vendors, and Operations.
• Support equipment deployments, asset activities, and IT projects.
• Assist with facility moves, expansions, and technology deployments.
• Prepare the facility and equipment for peak-season operations.

• 2+ years of experience in desktop, field services, PC technician, or IT support.
• Proficiency in hands-on Windows, hardware/software, and peripheral troubleshooting.
• Experience with Service Desk, ticketing systems, and SLAs.
• Strong skills in Windows imaging and deployment.

• Experience with Dell, Lenovo, and HP hardware.
• Knowledge of Active Directory and Group Policy.
• Understanding of TCP/IP networking.
• Proficiency in Android, Zebra/SOTI, or MDM.
• Experience with printers and handheld scanners.
• Familiarity with Microsoft Office and Teams.
• Knowledge of PowerShell.
• Relevant certifications such as CompTIA, Microsoft, or Cisco.

This position is fully on-site, located at the Hebron, CVG facility. The work schedule is Monday through Friday, from 8 AM to 5 PM, with up to 10% travel required.

This is a Contract position based out of Hebron, KY.

The pay range for this position is $43.75 - $43.75/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Hebron,KY.

This position is anticipated to close on Oct 2, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications withoutregard to race, sex, age, color, religion, national origin, veteran status, disability,sexual orientation, gender identity, genetic information or any characteristic protectedby law.

If you would like to request a reasonable accommodation, such as the modification oradjustment of the job application process or interviewing process due to a disability,please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in thecity and county of San Francisco, we will consider for employment qualified applicantswith arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as acondition of employment or continued employment. An employer who violates this lawshall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process,including sourcing, screening, and evaluating candidates. AI helps assess applicationsand qualifications, but final decisions are made by our hiring team. By applying, youacknowledge and agree that your application may be reviewed using AI tools.