Principal Strategic HR Business Partner

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact.

SUMMARY

As the Strategic HR Business Partner, your focus will be on transformational activities that accelerate Q2's business outcomes and long-term success through our people processes. Your goals will be on the identification, development and implementation of strategies that enable greater business results and long-term HR success. You will act as the People Team liaison between your executive(s) and the greater HR Team (Benefits, Compensation, L&D, Talent Acquisition, Talent Management, etc.) to ensure alignment of business objectives to organizational and employee development and experiences, as well as human resources policies. You may also find yourself in the role of facilitator for talent management and succession planning activity with the client organization. Participation in company-wide programs and initiatives such as Objectives & Key Results, salary review, equity granting, development and workforce planning, you will be a progressive champion for organizational change. Your ability to show up each day as a trusted coach, engaged partner, influential advisor, skilled facilitator and presenter, excellent communicator, proponent of process development, and analytical problem solver will be critical to your success.

RESPONSIBILITIES

• Collaborate with senior and executive leadership to develop and implement human resources policies and procedures that support business objectives.
• Recognize and leverage opportunities that build morale and increase productivity and retention. Thoughtfully challenge the status quo to disrupt stagnation and create better outcomes.
• Assist senior and executive leadership in the creation of solutions through organizational development and cultural and process-oriented perspectives.
• Coach and mentor senior and executive leadership to improve their skills and abilities.
• Develop and maintain effective relationships with internal and external stakeholders.
• Conduct research and analysis to support the development of effective human resources policies and procedures.
• Continuously monitor the effectiveness of human resources programs and initiatives and recommend improvements where necessary.
• Partner with other key HR functions accelerating and promoting collaboration and alignment in business outcomes.
• Works closely with HR Business Partners to ensure consistent application of processes, policies, and procedures across and within all client groups.

EXPERIENCE AND KNOWLEDGE

• Bachelor's degree with 15+ years of related experience, or a Master's degree with 8 years of related experience.
• Demonstrated business acumen with proven ability to recognize, develop and implement opportunities that further align HR practices to business strategy.
• Excellent interpersonal skills and ability to build effective relationships with internal and external stakeholders.
• Strong project management skills and ability to manage multiple competing priorities simultaneously.
• Knowledge of employment laws and regulations.
• Ability to maintain confidentiality and handle sensitive information.
• Proactively addresses issues with the potential to impact program success, future concepts, and outcomes.
• Ability to navigate situations and devise solutions with limited information using sound judgement.
• Future focused and mindful of long-term vision, with the ability to implement solutions based on impacts to strategic business goals and objectives.
• Recognizes and is cognizant of the implications and impact that change in one area may have across and within multiple functions.

**This role requires a resident working arrangement (minimum of three on-site days per week) within the Austin, TX office location in far north Austin. This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Benefits

• Health & Wellness
• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

Our Culture & Commitment: We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being.

Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more).

We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements.

Mission

Q2’s mission is build strong and diverse communities by strengthening their financial institutions. That mission shapes the technology we build, how we serve our customers, and how we show up for each other.

Vision

We started with a straightforward belief: technology could fundamentally change how financial institutions serve their communities. More than 20 years later, that belief still drives us. Q2 delivers digital banking and lending solutions that help financial institutions deepen relationships, improve experiences, and grow. Across every department and region, Q2 team members bring creativity, collaboration, and purpose to building technology that makes banking stronger, easier, and more human.

Cultural & Values

Q2’s culture is built by Q2ers and grounded in ten guiding principles that define how we show up for each other, our customers, and our communities. We take our mission seriously. We also have fun doing it. Teams across the company work together to solve hard problems, move quickly, and make a real impact on the financial institutions and communities we serve. We’re also helping shape how AI is applied in financial services, bringing the same disciplined, banking-first approach Q2 has practiced for more than 20 years to this next chapter of innovation.