Inside Sales Representative

The Inside Sales Rep. acts as a liaison between customers, product distributors, manufacturer representatives, and various internal company departments to achieve appropriate product selection and pricing, timely delivery of products, correct billing, order entry, and closing sales opportunities. Specific Responsibilities Contact customers, manufacturer reps, and product distributors regarding pricing, quality, scheduling, and shipping logistics; quotes price, secures orders, enters orders into CRM, arranges delivery dates, and performs other necessary tasks of actual sales transactions on a timely basis. Research customer or distributor technical questions; determines usage of products for new and existing customers. Provide product knowledge training to distributor personnel within specific geographic territory. Communicate trends, changes, and developments that occur within distribution network, contracting community, and to appropriate managers in the organization. Cross-train and provide back-up within department to assist with sales in all territories. Utilize SAP & Salesforce for order entry, pricing, forecasting, customer contact data base, project tracking, and sales and marketing efforts. Analyze and audit transactions, corrects records, adjusts errors; tracks orders; processes returns and/or issues credit authorizations following policy guidelines. All other duties as assigned. #J-18808-Ljbffr Sika