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Business Systems Analyst

I-Flow

Job Title: Business Systems Analyst (Community Platform Experience)
Location: San Jose ,CA or RTP ,NC ONSITE ROLE
Duration: 6 months
Experience Required: 6-8

Job Description:
• Business Systems Analyst (BSA) experience
• Community Platform Experience (online community/customer community platforms)
• Experience in community migration projects, specifically migrating users/content/processes from one community platform/product to another
• Strong requirements gathering, business analysis, and stakeholder management skills
• Experience in data migration, user migration, and community workflows
• Ability to work with business and technical teams to define migration strategy and requirements

Preferred Skills
• Higher Logic (formerly Higher Logic Community) experience
• Experience with community engagement, moderation, user management, and content migration
• Knowledge of community integrations, SSO, analytics, and CRM systems
Alternate Profile (if Community Experience is not available)
• Strong and highly technical BSA
• Prior Cisco experience
• Experience working on large enterprise applications, integrations, and digital transformation projects
• Strong technical understanding of APIs, data mapping, system integrations, and migration initiatives

Nice to Have
• Agile/Scrum experience
• Jira and Confluence
• Data mapping and migration planning
• User Acceptance Testing (UAT) and release management
• Excellent communication and stakeholder management skills
Ideal Candidate: A BSA with Community Platform experience and community migration background.
If unavailable, a technically strong BSA with Cisco experience and migration/integration expertise would be a good fit.

Desirable Skills:
Keyword:
Skills: Agile Way of Working~Data Migration
Vacancy posted 18 hours ago
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