Senior Practice Manager

Job Description: Location: Salt Lake Clinic

The Senior Practice Manager provides effective leadership and creates a culture of accountability for ambulatory care operations including excellence in patient and caregiver safety, quality assurance of care, patient experience, equity, patient access to care, financial stewardship including budget management, caregiver engagement, and growth. The Senior Practice Manager makes employment decisions including hiring, performance evaluations, coaching, and corrective action decisions. This role also supports ancillary services such as human resources and information systems.

Complexity of Scope – Primary Determinant

This position is typically responsible for and collaborates with 10-30 Physicians and/or APPs and 23-60 Caregivers and oversees approximately 3-7 clinics. They could potentially manage multiple specialties across a market which may require some to moderate travel. The Senior Practice Manager role may have oversight of up to 1-4 direct leader reports of which they will be required to lead and foster their development.

Minimum Qualifications Leadership experience and a demonstrated ability to inspire and motivate others to create a culture of accountability and teaming Develops vision for practice and executes plans to achieve vision. Experience working in a matrixed organization and demonstrated ability to influence non-direct reports to meet department goals Demonstrated effective communication and interpersonal relations skills. Demonstrated ability to direct, supervise, and coach front office staff. Demonstrated strong computer skills, including proficiency in word-processing, spreadsheet, and advanced computer applications (i.e. database or presentations). Ability to problem solve and address issues raised by physicians, employees, and patients.

Preferred Qualifications Bachelors Degree in a related field 5 years leadership experience in a healthcare setting 2 years leadership experience over multiple departments, budgets, and leaders

Location: Salt Lake Clinic

Work City: Salt Lake City

Work State: Utah

Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $44.99 - $69.44 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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