Safe Ride Driver/Dispatcher

Safe Ride Driver/Dispatcher

Title: Safe Ride Driver/Dispatcher

Agency: VP Student Enrollment, Engagement & Services

Location: Norfolk, VA

FLSA: Non-Exempt

Hiring Range:

Full Time or Part Time: Hourly/Wage

Additional Detail

Job Description: Multiple positions will be filled from this recruitment

The incumbent is expected to perform duties within the Transportation & Parking Services Department necessary to provide safe transportation for the University community. This position serves as the primary contact for students, staff and faculty when calling the University's Safe Ride transportation service; dispatching drivers promptly and effectively to assigned locations. This position is also responsible for serving as a Safe Ride Driver; providing safe vehicle transport for students, staff, faculty and guests of the University, to designated properties owned/leased by the University.

Minimum Qualifications:

• Basic knowledge of the Commonwealth of Virginia Motor Vehicle laws.
• Some knowledge of occupational hazards, safety precautions, and safety regulations related to motor vehicle operation.
• Some knowledge of the proper procedures for operating and inspecting motor vehicles prior to their use.
• Some knowledge of MS Office or related software.
• Excellent oral and written communication skills.
• Skill in giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Navigational skills to read a map to locate addresses within designated service area.
• Demonstrated ability to learn the names and locations of buildings, the streets and addresses within the Safe Ride service area.
• Demonstrated ability to interact with the public promoting a positive image of the University and resolving customer service issues.
• Demonstrated ability to use automated dispatch software.
• Demonstrated ability to operate a multi-line telephone, tablet computer, 2-way radio, and/or mobile telephones.
• Demonstrated ability to interpret and follow established parking regulations, policies and procedures.
• Demonstrated ability to accurately and legibly complete routine forms and reports.
• Demonstrated ability to respond quickly using sound judgment to make appropriate decisions in stressful situations.
• Demonstrated ability to be punctual and complete work assignments in a timely fashion.
• Demonstrated ability to operate hand and power tools.
• Demonstrated ability to sit in a vehicle for extended periods of time.

Additional Considerations:

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

Virginia Department of Human Resource Management