Recruiting Account Manager (61728)

Recruiting Account Manager

Morales Indianapolis West - Indianapolis, IN 46278

Description

Morales Group is a nationally recognized Indianapolis based staffing and supply chain solutions company. We believe we are here for a purpose – building better futures, one story at a time. Being part of our story means making the world better.

We want you to be part of our mission to build better futures. We believe in the relentless pursuit of growth and development of all our teammates. We show courage by communicating candidly and sharing bold ideas. We work humbly to create an inclusive and trusting community. And we are relentless in our pursuit of being a light to our clients and teammates. We stay gritty by embracing perseverance, resilience, and determination to overcome challenges and achieve success together.

If you are ready to jump on board with a high growth organization, Morales Group is the place for you. Join our globally diverse culture filled with deep camaraderie and passion for a bolder future. We need hungry, humble, and people-smart leaders to help pave the way.

The Position

The Recruiting Account Manager is responsible for full-cycle recruitment, relationship management, order fulfillment, and onsite client support. This role blends recruiting expertise with strong account management to deliver quality placements, exceptional service, and high client satisfaction. The Recruiting Account Manager manages candidate pipelines, fills orders efficiently, supports teammates onsite, and ensures accurate and timely communication across clients, candidates, and internal teams.

The Duties

Recruitment & Talent Pipeline Management

• Manage the full recruitment cycle, including sourcing, interviewing, onboarding, and placement.
• Conduct detailed interviews to ensure alignment with job requirements.
• Maintain accurate and timely documentation in Bullhorn and other systems.
• Source candidates through job boards, social media, resume databases, referrals, and community engagement.
• Assist walk-ins with applications and onboarding.
• Execute daily outbound and inbound calls to maintain a healthy candidate pipeline.
• Coordinate orientations and ensure teammates understand job duties before starting.
• Support job fairs, hiring events, and high-volume recruitment initiatives.

Client Relationship & Order Fulfillment

• Maintain strong client relationships by addressing inquiries, resolving issues, and ensuring consistent quality.
• Conduct onsite check-ins, new-start escorts, and pre-employment tours.
• Partner closely with Operations and Sales to align on open orders, forecasting, and placement strategies.
• Track performance metrics and support quarterly business reviews.
• Communicate future staffing needs to recruitment and leadership teams.
• Coordinate interviews between candidates and client contacts; follow up for feedback.
• Counsel onsite teammates on attendance, performance, and expectations.

Account Administration & Compliance

• Oversee timekeeping, attendance, assignments, payroll reconciliation, and related reporting.
• Update Bullhorn records for client and employee files.
• Conduct internal audits to ensure compliance with screening and client requirements.
• Maintain accurate weekly payroll reports and update employee assignments.
• Report workplace injuries promptly and support follow-through until return to work.
• Serve as a Safety Ambassador for assigned clients, including participation in meetings and delivering ongoing training.
• Ensure all responsibilities align with organizational standards and Code of Business Conduct.

Collaboration & Communication

• Maintain strong working relationships with all internal departments.
• Assist Operations/Sales with client calls, relationship building, and understanding position requirements.
• Travel to client sites, recruiting events, trainings, and meetings as needed.
• Use independent judgment and discretion to support organizational goals.

The Qualities

• Strong communication and active listening skills.
• Detail-oriented, accurate, and organized.
• Ability to multitask in a fast-paced, high-volume environment.
• Reliable transportation.
• Knowledge of additional languages is helpful.
• High School diploma required; higher education preferred.
• Lives out our core values: humble, courageous, gritty, and a light to others.

Morales Group Offers

• Medical, dental, vision, and life insurance.
• Short-term and long-term disability.
• Paid Baby Bonding Time.
• Competitive PTO.
• 401k plan.
• Professional development through workshops, and tuition reimbursement.
• 16 paid volunteer hours.
• Passport Program for culture engagement.

What We Value

Be Humble

Show up with no ego and serve others.

Be Courageous

Be willing to step out for what is right and use your voice.

Be a Light

Shine bright when there is darkness.

Be Gritty

Stay hungry, overcome challenges, produce results

Morales Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.