Account Manager

Account Manager

Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.

Although Hajoca is a large company, we work in a decentralized environment where each of our locations, called Profit Centers (PCs), is run by the Profit Center Manager as if it were their own small business. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. Our PCs conduct business under unique trade names and offer a customized business approach, honoring what's special about each local marketplace.

All-Tex Pipe & Supply is one of those trade names and is looking for an Account Manager at their Fort Worth, TX location.

Do you take pride in providing an excellent customer experience? Are you outgoing, knowledgeable, and persuasive? Do you have the determination to close sales and build lasting relationships with new and existing customers? If so, we'd like you to join our team as an Account Manager.

About the Role:

You will:

• Attract and retain customers. Proactively conduct face-to-face customer meetings, visit job sites, and meet with decision makers to provide the best possible customer experience.
• Work with the Profit Center Manager to establish revenue and margin targets.
• Analyze sales reports and tools to establish strategies that assess customer purchase potential, grow market share, and meet or exceed monthly sales targets.
• Process sales orders, bids, and job information packages, and perform all sales functions in accordance with Company policy and procedures.
• Actively participate in scheduled sales meetings, complete customer call reports, and maintain current customer profile data.
• Find innovative ways to grow sales with existing customers and identify and implement opportunities for value-added services.
• Investigate and resolve customer problems, address pricing deductions and material returns timely and in accordance with Company policy and procedure, and follow up to ensure resolution and customer satisfaction.
• Work with the customer, Profit Center Manager, and Credit Manager to facilitate payment of all accounts receivable; communicate any changes in a customer's business that might cause a credit risk.
• Support Inside Sales and all Profit Center activities as part of our Profit Center Team.
• Join industry associations to stay informed about market conditions, new technologies, and trends.
• Successfully complete required safety and compliance training programs as assigned.
• Perform other reasonably related duties as assigned by immediate supervisor and other management as required.

About You:

• 1+ years outside sales experience, contractor sales preferred.
• Able to drive for company business. As a company business driver, you must:
• Be at least 18 years old.
• Possess a proper and valid driver's license.
• Have a driving record that meets the criteria for being an Authorized Driver in accordance with Company policy.
• Extensive knowledge of products sold in the Profit Center

Our ideal candidate will also:

• Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data.
• Be able to build influential relationships and trust with customers and key vendor partners through open and interactive communication.
• Demonstrate the deep product knowledge required to answer customer questions and identify opportunities to upsell or cross sell.
• Develop a consultative mindset to understand our customer's business and personal goals and invest in their success as a trusted advisor.
• Be able to overcome customer objections by recommending profitable solutions, adding value beyond price.
• Be able to build positive working relationships and inspire teamwork with co-workers.
• Possess excellent communication and listening skills, with the ability to persuade.
• Act in a self-directed manner with the ability to plan and organize effective sales calls.
• Be able to learn to operate warehouse material-handling equipment.
• Be able to learn and operate the computer related systems used to process orders.
• Read, write, speak, and understand English.
• Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.

The benefits of working with us:

Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers: Full-time benefits (for team members working 30 or more hours per week):

• Medical, dental, vision, and prescription coverage
• Accident, Hospital Indemnity, and critical care coverage
• Life insurance and Long Term Disability
• Pre-tax accounts for healthcare, dependent care, and commuter benefits
• Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
• Paid pregnancy and parental leave
• Paid day of community service

Full-time and part-time benefits:

• 401(k)
• Retirement cash account with company contributions
• Targeted training programs focused on your personal and professional growth
• Company wellness program
• Employee discounts
• College tuition benefits

*Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.

EEOC Statement

Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.

Background Screening Statement

We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws. #MON