Director of Residential Services

Director of Deaf Residential Services - ASL FluentLead with purpose. Create access. Change lives.WORK Inc. is seeking an experienced and mission-driven Director of Residential Services (Deaf Services) to oversee residential and independent living programs serving individuals who are Deaf or Hard of Hearing across the Boston South Shore Area.This leadership role is responsible for the oversight of 5 residential group homes serving 21 individuals and Independent Living Services supporting 6 individuals. Reporting to senior leadership, the Director ensures high-quality, person-centered care while maintaining compliance with state and agency standards and promoting independence, dignity, and community inclusion.Schedule: 37.5 hours/week, including on-call responsibilitiesSalary: $72,000–$80,000, commensurate with experienceKey Responsibilities:Provide leadership and supervision to house managers and program staffOversee recruitment, hiring, training, and performance managementEnsure implementation of Individual Service Plans and regulatory compliance (DDS, CARF, agency standards)Manage program budgets, facilities, and daily operationsCollaborate with clinical and health services teams to support individual well-beingServe as liaison with families, guardians, and external stakeholdersProvide on-call leadership and coordinate emergency responseQualifications:Fluent in ASLMaster’s degree in a related field (or Bachelor’s degree with 5yrs supervisory experience)Demonstrated leadership and supervisory experienceStrong interpersonal and communication skills; experience working with Deaf or Hard of Hearing populations preferredValid Massachusetts Driver’s LicenseWhat we offer:Competitive salary: $72,000–$80,000 commensurate with experienceComprehensive health, dental, and vision benefitsGenerous PTO and holidaysProfessional growth and development opportunitiesWORK Inc. actively welcomes out-of-state applicants. Relocation and/or housing assistance may be available and will be considered for highly qualified candidates to support a successful transition to the role.Qualifications:Fluent in ASLMaster’s degree in a related field (or Bachelor’s degree with 5 supervisory experience)Demonstrated leadership and supervisory experienceStrong interpersonal and communication skills; experience working with Deaf or Hard of Hearing populations preferredValid Massachusetts Driver’s License #J-18808-Ljbffr WORK INCORPORATED