Cost/Proposal Estimator - Engineer

Position Summary The Cost/Proposal Estimator-Engineer will determine customer pricing for modified products and specially manufactured items, respond to inquiries accurately and promptly, maintain product knowledge, and collaborate globally to assure customer satisfaction. Key Job Responsibilities Develop and calculate quotations based on established pricing practices. Issue quotations within standard lead times while tracking KPI’s. Communicate special quotes, price‑sheet interpretation, delivery and other necessary sales and marketing information. Determine costs for modified products and special manufactured items. Verify and validate price breakouts on quotations to ensure proper gross profit. Assess most price‑effective proposals based on customer requirements and may recommend alternate products when budget constraints exist. Perform engineering product sizing studies to identify the best product for customer needs. Suggest cost‑cutting methods to improve standard procedures, price sheets and other sales and marketing programs. Interface effectively with internal and external contacts to provide excellent customer satisfaction. Support sales and product engineers by providing accurate account information, analysis and feedback as business needs evolve. Collaborate across the global organization with customer service representatives, technical support, sales, field service, product and applications engineering to meet customer expectations. Maintain extensive knowledge of products, usage, and application of materials. Experience 2‑4 years of customer service experience; experience in a manufacturing environment preferred. Proficient with MS Office applications (Word, Excel, PowerPoint, Access, Project). Office 2007/2010 experience a plus. Experience with customer satisfaction surveys a plus. Knowledge, Skills & Abilities High energy, strong interpersonal skills, prefers team environment. Analytical thinker with ability to make decisions and problem‑solve promptly. Ability to manage multiple tasks and projects and meet deadlines. Flexible, quick learner, willing to adapt to customer and market needs. Ability to work collaboratively, maintain positive relationships with colleagues and external customers, and manage stressful situations with a positive attitude. Excellent communicator, including facilitation, verbal, and written skills. Ability to provide service status and maintain a high level of communication. Education and Certification Qualifications Associate’s degree in business or a related field. #J-18808-Ljbffr Destaco