Senior PeopleSoft Campus Solutions Administrator

Senior PeopleSoft Campus Solutions Administrator

The Senior PeopleSoft Campus Solutions Administrator will serve as part of a team that designs, administers, and manages the PeopleSoft application infrastructure in support of the Campus Solutions application, with responsibilities that include improving the effectiveness of application middleware tools and services, supporting PeopleSoft application middleware, and monitoring and effectively managing application performance. Additionally, this role assists application teams in the planning, development, and deployment of business applications, and consistently demonstrates a successful track record of quickly resolving issues and completing requests while maintaining systems in accordance with both service and University of Chicago expectations.

Responsibilities include:

• Providing strategic leadership and direction for the administration, installation, configuration, and lifecycle management of all PeopleSoft Campus Solutions environments.
• Overseeing planning and implementation of all application patches, and upgrades including PeopleTools and PUM images, ensuring enterprise alignment and minimizing downtime across all instances.
• Directing and approving migration strategies for customizations and configuration changes between environments with a focus on risk mitigation and process improvement.
• Leading environment refreshes, database cloning processes, and ensuring robust data integrity standards.
• Establishing, managing, and optimizing schedules for on-call and after-hours maintenance, ensuring service continuity and stakeholder satisfaction.
• Developing, enforcing, and continuously improving configuration management and automation standards for production, QA, and non-production environments.
• Overseeing nightly processing cycles and infrastructure management, ensuring operational excellence within rotational on-call frameworks.
• Championing adherence to ITIL, institutional change management, and governance protocols.
• Initiating and maintaining comprehensive system and process documentation, promoting knowledge sharing and audit readiness.
• Owning accountability for the overall health, performance, and high availability of the application portfolio.
• Designing and implementing proactive monitoring solutions; analyzing system logs and metrics to predict, troubleshoot, and remediate performance bottlenecks, driving continuous optimization.
• Providing expert tier-3 support and technical guidance to functional and support teams.
• Architecting, leading, and interpreting application and infrastructure stress tests; managing escalations with third-party vendors and partners.
• Optimizing PeopleSoft application, database, and server configurations, leading efforts to drive operational efficiencies.
• Serving as the primary escalation point and liaison for Oracle technical support, coordinating resolution of complex application performance, configuration, and upgrade challenges.
• Co-leading application security strategy development with the Application Security Administrator; assuring compliance with system access, data governance, and security frameworks.
• Overseeing cross-functional collaboration for scheduled and emergency support and maintenance activities with internal teams, including application development, infrastructure, database, storage, network, and identity management.
• Leading AIS business continuity and disaster recovery planning, coordinating testing and plan updates in partnership with IT Services and institutional stakeholders.
• Administering operating systems, maintaining security, and implementing backup procedures for the organization's information systems and peripheral equipment, such as servers, desktops, printers, and storage devices.
• Tracking compliance and maintaining documentation for hardware, software, and service inventories for management reports.
• Performing other related work as needed.

Minimum qualifications include a college or university degree in a related field and 5-7 years of work experience in a related job discipline. Preferred qualifications include a bachelor's degree in information technology or related field, extensive experience with tools and alternatives for managing and maintaining and troubleshooting application integrations with PeopleSoft, and familiarity with the following technologies: Oracle WebLogic, Oracle Tuxedo, Oracle PeopleTools, Oracle database 11g or greater, Integration Broker, Change Assistant, Upgrade Assistant.

Preferred competencies include working independently and in a team environment with good communication and collaboration skills, prioritizing and managing multiple systems, requests and deadlines, and strong problem-solving ability.