FAST Service Specialist

About Us: Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services. Our Mission: Ourmissionis to providemodernized technology platforms,elevated technology support, andvaluable insights, empoweringour clientsto excel inwhat they do best. Opensity Solutions is seeking a professional and customer service focused FAST Service Specialist to join the Opensity team working at our client’s office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities, we invite you to apply to join our dynamic team. This unique and client-facing position allows the employee to support multiple Opensity client sites in a defined geographic market. RESPONSIBILITIES MailServices includesmetering,sorting,anddistributingmailand accountable packagesper schedule Copy Services includesaccurately producingcopy,printand scan projectsperwritten instructions Reception includes answering incoming telephone calls androuting totheappropriateperson, willgreet and announce visitors in a friendly andprofessionalmanner Hospitality Services includes coordination and upkeep of client conference rooms,common areasand kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed Floor Coordination includesthe upkeep of copy roomsandstocking of general supplies, delivery of paper, and basic daily maintenance FacilitiesServices may includehanging pictures, small office moves, cleaningservicesand communication with key client contactsregardingbuilding/equipment concerns. Flexibility of a weekly work schedule tocoverabsences and vacations. Will include potential schedule changes and work locations Travel to Stamford, CT for coverage on a limited basis with reimbursements Travel to Newark & Secaucus NJ, for coverage on a limited basis with reimbursements Job Requirements High School Diploma orGED 1+workexperiencein a customer services field Ability to multitask with attention to detail Ability toresolve issues with professionalismandtact Ability to lift or move 40 lbs. or greater Abilityto grasp, lift or carry packages on a standard wheeled cart with a load capacity of75lbs Ability to walk, bend, kneel,standor sit for an extendedperiod of time As a condition of employment, candidates must agree to complete and pass any applicable client-specific background checks. The Compensation range for this role is $21.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual’s location, skills, experience and qualifications. All eligible employees receive access to a comprehensive benefits package, including: Medical insurance Dental insurance Vision insurance 401(k) retirement plan Paid Time Off (PTO) Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients. Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation. We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation. Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided. #J-18808-Ljbffr K2 Services