Fulfillment Coordinator

Join Our Team

Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.

Position Overview

As part of our team in the Shipping Department, you'll play a crucial role in ensuring smooth operations. Your focus will be on maintaining excellent customer service and satisfaction. In addition to your existing responsibilities, we're introducing new aspects related to inventory and reverse logistics. Now, let's delve into the specifics of processing inbound member registration forms and updating Ancora batches.

Essential Duties and Responsibilities

Inventory Oversight:

• Keep track of office supplies and inventory levels of swag and P360.
• Ensure timely replenishment of supplies. Posts outgoing mail.
• Handle inventory-related tasks.

Reverse Logistics:

• Manage the flow of returned packages, returned mail, and inbound replacement stocking orders.
• Process returns, salvage, and inventory removals (MIRs) in compliance with regulations.
• Handle environmentally sensitive items (ESIM) responsibly.
• Process restock and damaged items accurately.

Processing Inbound Member Registration Forms:

• Receive and process member registration forms sent via mail
• Scan and digitize the forms for efficient record-keeping.
• Validate the information provided by cross-referencing with existing data.

Updating Ancora Batches for Information Validation:

• Collaborate with the Ancora team to validate and update member information.
• Ensure accuracy and completeness of data within Ancora batches.
• Maintain data integrity and confidentiality.

Additional Responsibilities:

• Occasionally assist the Print Facility with print finishing tasks.
• Perform scanning and file conversion duties.
• Utilize strong communication skills to interact with colleagues and stakeholders
• Multitask effectively in our fast-paced environment.
• Demonstrate problem-solving abilities
• Maintain an organized approach with keen attention to detail.
• Proficiently use computer programs (Word, Excel, Outlook) in a Windows environment.

Qualifications Expected for Position

• Positive attitude.
• Ability to work under pressure.
• Team-oriented and process-focused.
• Willingness to learn and adapt.
• Independent worker who stays focused after receiving instructions.
• Ability to follow both written and verbal directions.
• Proactive, resourceful, and a strong team player.
• High School degree or equivalent.
• Entry-level experience, preferably with some exposure to mail room operations.

The salary range for this position is $20 -22/hourly. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

During your first year of service, you will accrue 5.84 hours of PTO for each bi-weekly pay period. In addition, you will receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.
• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.
• Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.
• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.
• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.
• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy. In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.