Registered Client Service Associate

Registered Client Service Associate Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs), Private Wealth Advisor(s) (PWAs), and teams on a daily basis. Through regular interactions with clients, these individuals build trusted relationships and assist clients with their everyday needs, leveraging strong interpersonal skills and a client‑first mindset. Duties and Responsibilities Client Support Support the FA/PWA/team in cultivating and enhancing new and existing client relationships. Execute money movement transactions at the request of the client and/or FA/PWA/team. Answer general non‑investment related questions concerning client accounts, including relaying stock positions and providing account balances (e.g., funds due and margin debit). Enter profile information or pre‑fill account documentation on client accounts and/or documents in a clerical capacity at the direction of the client and/or FA/PWA/team. Educate or enroll clients in digital tools (e.g., MSOnline, eSign, eAuthorization). Onboard and maintain client accounts, including collecting client information and required documentation in a clerical capacity at the direction of the client and/or FA/PWA/team. Provide existing clients with details around their account information (e.g., investment objectives, risk tolerance). Accept or enter unsolicited orders and/or enter solicited orders in a clerical capacity at the direction of the FA/PWA/team. Support the FAs/PWAs/teams’ marketing strategy (e.g., website maintenance). Assist FAs/PWAs/teams in delivering against their business plan and client service model. Remain current on all policies, procedures, and new platforms. Participate in firm initiatives (e.g., training or education programs), special projects and/or other duties directed by local management. Administrative Support Answer inbound phone calls or make outbound calls with updates on service requests (e.g., scheduling follow‑up calls with FAs/PWAs/teams as needed). Manage the calendar, including coordinating meetings or events with logistics such as material preparation (e.g., maintaining agendas, sending calendar invites with Zoom credentials). Maintain travel itineraries, prepare expense reports, and manage the reimbursement process. Assist with general in‑office support functions such as copying, filing and scanning documentation. Prepare and submit expense reports for processing at the direction of the FA/PWA. Reports to Business Service Officer Education and Experience High School Diploma/Equivalency. College degree preferred. Active Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA). Two or more years of industry experience preferred. Knowledge and Skills Knowledge of financial services products, including equities, bonds, options, mutual funds, annuities, insurance, and managed accounts. Detail‑oriented with superior organizational skills and ability to prioritize. Advanced Microsoft Office skills (Word, Excel, Outlook, and PowerPoint). Exceptional writing, interpersonal, and client service skills. Strong time‑management skills. Team player with the ability to collaborate with others. Ability to work in a fast‑paced, evolving environment. Adaptable and able to multitask. Goal‑oriented, self‑motivated, and results‑driven. Salary and Incentives Salary range for the position: $32,900 to $90,000 per year. The successful candidate may be eligible for an annual discretionary incentive compensation award and may participate in the relevant business unit’s incentive compensation plan, which may include a discretionary bonus component. Benefits Morgan Stanley offers a full spectrum of benefits, including medical, prescription drug, dental, vision, health savings account, dependent day‑care savings account, life insurance, disability and other insurance plans, paid time off (including sick leave consistent with state and local law, parental leave and vacation days annually), 10 paid holidays, 401(k), and short/long term disability, in addition to other special perks reserved for employees. Equal Opportunity Employment Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross‑section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. #J-18808-Ljbffr