Family Engagement Coordinator

Description

$24.73 - $27.47/ hour

Position Summary

Family Engagement Coordinators are trusted community members who coordinate closely with the Community School's leadership and staff and liaise between the school and families. The Family Engagement coordinator connects families and students with opportunities and support services and creates and oversees family volunteer and leadership roles. The person in this role will develop and enhance community partnerships to meet the identified needs of students, families and the school. The Family Engagement Coordinator will focus on creating support, programming, and resources that align with the school's goals and culture. The Family Engagement Coordinator will work to support the school wide attendance initiatives along with other Children's Aid and Department of Education staff. The Family Engagement Coordinator will report to the Community School Director. The incumbent will understand and promote the organization's Mission, Vision, and Core Values to ensure alignment with the functions of the position.

Children's Aid Mission

To help children in poverty to succeed and thrive. We do this by providing comprehensive support to children and their families in targeted high-needs New York City neighborhoods. Children's Aid annually serves children and their families at over 40 sites in New York, as well as through three national program models. Children's Aid is concentrating its efforts on creating cradle-through-college pathways in high-need neighborhoods, with a focus on children's health, family stability, education, and social and emotional development.

Culture and Values

We put children, youth, and families first: We listen to and incorporate the voices of children, youth and families in all that we do.

We seek equity and transformation in our communities : We courageously work within and outside systems to create opportunities for children, youth and families.

We strive for excellence : We hold ourselves to the highest standards and are committed to continuous learning and improvement.

We are powered by collaboration : Our work is stronger when we trust, partner, and respect each other and the communities we serve.

We are driven by compassion: We lead with kindness, care, and empathy and believe in the endless potential of the people we serve and our team.

Essential Duties and Responsibilities

• Build communication and relationships with parents and caregivers.
• Communicate regularly with families using various mediums.
• Connect students and parents to resources and opportunities under the direction of the Community School Director and School Principal.
• Support the data collection and reporting needed for parent and student programs and activities.
• Collaborate with both Children's Aid and Department of Education staff to implement and promote services, programs and opportunities.
• Use data to implement new programs needed for the success of students and families.
• Work collaboratively with all families and school staff to ensure that all elements of the Community School Strategy are in place and are high quality.
• Use the appropriate data systems to track participation, quality and impact of all activities.
• Maintain contact with the community organizations that provide services and opportunities to students and their families.
• Connect the School's Parent Coordinators and/or parents to the resource's parents need to support their children's education.
• Oversee the administrative details of the program and ensure that all reports and requests are completed and submitted in a timely manner.
• Support in the planning and facilitation of parent and family workshops and events.
• Coordinate and serve as a chaperone for Extended Learning Opportunities programming.
• Perform other duties as assigned.

Minimum Qualifications

• Associate's degree required; bachelor's degree preferred.
• Bilingual (Spanish/English), oral and written required.
• Experience working in community-based organizations and/or community settings.
• 1-2 years' experience working in a school setting preferred.

Key Competencies

• Knowledge and familiarity of the community being served.
• Strong facilitation skills; ability to train students, staff and families.
• Knowledge of the NYC DOE school-system.
• Strong interpersonal skills; able to engage a broad and diverse group of people as needed.
• Resourceful - able to identify or attract the resources needed to support parents, students and schools.
• Willingness to work with an academic, socio-economic and culturally diverse population.

It is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children's Aid will not tolerate discrimination, harassment, or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender/sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by federal, state or local law. Children's Aid is committed to complying with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Children's Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children's Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy.

The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics.

Qualifications
Behaviors Team Player - Works well as a member of a group
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Dedicated - Devoted to a task or purpose with loyalty or integrity
Education Bachelors (preferred)
Associates (required)
Experience 1-2 years' experience working in a school setting. (preferred)
Experience working in community-based organizations and/or community settings. (required)
Skills

• Bilingual (English + Spanish) (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


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