Community Support Team Lead: Drive Mental Health & Recovery

Become a champion of hope. At Rosecrance , we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence‑based therapies. If you’re ready to make a meaningful impact, we are ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery. Position Summary Sign on bonus available: Bachelor eligible candidates $8,000 and Master eligible candidates $10,000. Candidates selected for hire between our promotional period of March 18th 2026 through April 30th 2026 may be eligible for an increased sign on bonus of double our traditional offering as part of their offer. To qualify for the sign on bonus, you must verbally accept your offer within 24 hours. Provides but is not limited to case management services, crisis intervention, skills training, documentation within the required time frame, individual counseling, medication monitoring, attends meetings, Q.I. and other duties that are necessary in order to meet the needs of the seriously mentally ill. The Team Leader is responsible for the management and daily supervision of a clinical team. Duties include but are not limited to managing a case load, running groups, deemed point person for questions and problem solving. The team leader will also complete documentation within specified time frames, provide training, quality assurance, staff supervision, administration, and attend required meetings. Qualifications Master’s degree in social work, sociology, psychology, counseling, or related field or RN with one year experience in mental health. QMHP required Prefer experience in supervising a team in a social service setting. Ability to motivate and problem solve with staff. Ability to work with persons from diverse backgrounds and personalities. Use effective crisis intervention approaches to reduce the impact of increased symptoms on the client and their caretaker. Skills to adapt verbal and written communication to the language style of the client and their family. Ability to adequately assess and re-assess diagnosis, functional limitations and develop plan for reducing these limitations. Ability to coordinate services from a variety of community resources. Good keyboarding skills and understanding of Microsoft Office Suite, ability to learn new computer programs easily. Positive demeanor, empathetic and calm. Valid driver’s license Responsibilities Use available data to monitor effective team behavior in compliance with standards. Provide staff feedback on performance via team meetings, monthly supervision and annual reviews. Provide more frequent individual feedback when needed. Participate as part of the management team providing support to the team and other departmental staff. Complete all necessary monthly and quarterly reports by appropriate time lines. Participate in the on‑call system. Complete all clinical documentation based on all appropriate regulatory requirements and Rosecrance policy. Utilize variety of treatment concepts, evidence based practices and service modalities when providing care. Demonstrate an ability to identify an individual in crisis, reduce the impact of the crisis on the individual and their supports and determine appropriate disposition. Provide leadership by demonstrating self‑motivation, seeking improved performance, problem solving while meeting the needs of the staff and consumer. Exercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law. Deliver exceptional client service consistently to every customer. Serve as a role model and demonstrate positive guest relations in representing the agency. Schedule Hours: Monday - Friday 8:30am – 5:00pm Shift: 1st Shift Work Location Rosecrance Walnut Street – Champaign, IL Work Mode : Onsite Compensation & Rewards Starting Pay $66,913.60year (pay is based on masters level education, additional pay for licensed staff) Our Benefits Medical, dental, and vision insurance (multiple plan options to meet your needs) 401(k) with employer match & discretionary contribution Group Life Insurance, LTD and AD&D Tuition assistance & licensure/certification reimbursement Paid Time Off, sick time, bereavement leave Referral program earning up to $1,000 per hire! Wellness program, including an on‑site gym at select facilities Discounts at participating retailers Daily pay available through UKG Wallet for financial flexibility Who We Are Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives. We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope. Our Health and Safety Commitment We maintain a zero‑tolerance drug‑free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace. Equal Employment Opportunity Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr