Mail/Finishing Level 1

Job Title: Mail/Finishing Level 1

Location:Dallas, TX

Job Type: Hourly Consultant

Hours: Monday to Friday 8:00am to 5:00pm

Pay: $18.00/hr

Essential Functions:

• Receive, sort, and process mail, documents, packages, and supplies; notify recipients as required

• Deliver and pick up mail on scheduled mail runs

• Record and process accountable mail information and maintain accurate logs

• Track, trace, and resolve mail issues with USPS, express carriers, and local delivery services

• Prepare mail and packages for external shipment and coordinate deliveries and pickups, including USPS pickup/delivery when applicable

• Perform quality checks on outbound mail

• Validate internal mail addresses and conduct barcode address lookups

• Utilize common mail services including fax, postal services, and air express shipping

• Complete shipping forms and/or enter shipment data electronically into shipping systems according to job tickets

• Perform finishing work on mail documents, including folding, inserting, and packaging

• Perform electronic mail distribution including opening, scanning, mail preparation, and distribution

• Support fulfillment functions including assembly, packaging, shipping, and tracking of kitted materials

• Follow established mailroom security procedures

• Perform barcode tracking and/or face scanning of incoming mail and packages

• Log, transmit, receive, and distribute faxes in a timely manner

• Support shipping and receiving activities using automated tracking systems

• Monitor, order, and replenish inventory and mailroom supplies

• Send and receive email communications related to mailroom operations

• Arrange alternative courier or shipping services to meet customer requirements

• Operate, clean, and maintain all mail and shipping equipment

• Contact service vendors for maintenance or repair of mail and shipping equipment when needed

• Determine appropriate output packaging according to packaging standards

• Perform driving duties if required

• Utilize mailroom and finishing equipment including:

• Finishing equipment

• Inserters

• Postage meters

• Envelope printers

• Scales

• Pitney Bowes Mail Management Systems

• FedEx shipping systems

Skills:

• Ability to lift and move up to 50 pounds

• Ability to read, write, and follow instructions in English

• Basic PC and internet skills including:

• Opening applications

• Creating and locating file folders

• Finding, opening, renaming, deleting, and recovering files

• Sending and managing emails and attachments

• Basic internet navigation and website usage

• Introductory knowledge of Microsoft Word or equivalent

• Introductory knowledge of Microsoft Excel or equivalent

• Strong customer service and communication skills

• Ability to manage multiple tasks effectively

• Ability to work independently with minimal supervision

• Strong data entry skills and attention to detail

Experience:

• Experience delivering services in a client-facing environment preferred

Education:

• Minimum: High School Diploma or equivalent

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit .

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.