Principal Product Manager

Senior Principal Product ManagerInsight Global is currently hiring a Senior Principal Product Manager for a top retail client in the mid-west. We are looking for a Product Manager to guide an amazing customer experience with checkouts and payments in-lane, at the fuel pump, and online.This is a senior individual contributor position as internal product authority for point of sale and payments. You're focused on flawless execution today, where we need to be three years from now, and driving the platform, vendor, and integration work to get there. You bring together key vendors, engineering, operations, and stores.Platform Product Strategy • The multi-year roadmap for our enterprise POS & payments platforms including feature prioritization, upgrade sequencing, and build/configure/extend decisions to serve the needs across staffed lanes, self-checkout, mobile POS, fuel dispensers, and ecommerce.Platform Ecosystem Integration & Roadmap • The multi-year end-to-end payment ecosystem integration strategy & roadmap that brings your platform strategy to life by integrating with EFT switch, card processor/acquirer, PIN pad and signature capture hardware, tokenization and point-to-point encryption.Vendor & Stakeholder Relationships • The relationship with internal stakeholders in merchant payment operations, retail operations, ecommerce product management, promotions and technology service operations.What you'll do • Author, maintain, and evangelize the multi-year payment ecosystem roadmap; present it to executive leadership, internal stakeholders, and during vendor alignment.• Set and coordinate internal priorities across the POS and payment technical service operations to deliver on the roadmap.• Translate customer experience gaps and business outcomes into platform requirements.• Drive certification across POS software, payment terminals, and card networks.• Partner with other Product Managers such as loyalty, promotions, and ecommerce, on integration design.• Stay current on card network rules, PCI version changes, interchange regulation, and emerging tender types.• Partner with our vendor management team on renewal strategy and contract negotiations for the payment technology portfolio.• Work directly with store operations and field teams to ensure platform decisions reflect the reality of how employees and customers interact with checkout technology.Then annual salary for this role is between $170,000-200,000/yr.