CALL CENTER SPECIALIST

Responsibilities

The Referral Management Center (RMC) Call Specialist is responsible for coordinating aspects of the referral process. This includes but is not limited to efficient monitoring and effective handling of incoming referrals from the various referral management portals, processing of referrals for possible admission, knowledge of and communication with referral sources who are seeking patient placement. Additional responsibilities may include insurance verification, patient registration process, data management and entry, scheduling of admissions, bed board monitoring, and other non-clinical duties as assigned by admissions leadership team.

Qualifications

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.