IT Support Administrator
NoTraffic
- ## Description**Join the future of mobility. Help build the platform that's changing how cities move.**NoTraffic is the **world’s leading mobility platform**, transforming intersections into connected infrastructure that improves flow, boosts safety, and prepares cities for the autonomous era.We are looking for a hands‐on **IT Support** Lead to independently own and manage all IT operations across our US region, including our Kansas City office and manufacturing facilities. Sole US IT owner: you will be the go‐to for everything from daily Helpdesk support to local infrastructure management, networking, security, vendor relationships, and procurement. You’ll report to the Director of Security & IT and will be trusted to run the US IT operation autonomously, escalating strategic decisions as needed.**Your day to day will look like:*** ****Providing in-person and remote Helpdesk support across corporate and manufacturing sites.* Owning employee onboarding and off-boarding, including provisioning, access, and device recovery.* Managing the US network end-to-end: switches, Wi-Fi, VPN, and firewalls.* Maintaining on-site infrastructure at the Kansas City office, including AV, printers, and access control.* Deploying endpoints and managing security tools (EDR, MDM, Intune) across macOS, Linux, and Windows.* Administering M365, Entra ID, Zoom, Slack, and Atlassian under a least-privilege model.* Managing vendor relationships and executing US-region IT procurement within budget.* Coordinating with HQ on global infrastructure alignment and site IT projects.---### Requirements* 5 + years of hands‐on IT support and infrastructure experience in a corporate environment.* Strong macOS and Linux troubleshooting at a deep technical level.* Solid Windows proficiency.* Experience managing M365 Admin Center and Entra ID end‐to‐end.* Hands‐on experience with endpoint management solutions (MDM / Intune / EndpointCentral).* Networking proficiency: able to independently manage VPN, Wi‐Fi, switches, and firewalls.* Proven experience with IT vendor management and procurement coordination.* Strong onboarding/offboarding and asset lifecycle management track record.* Excellent communication, service orientation, and the ability to operate independently with minimal supervision.**Preferred Qualifications*** CompTIA Network+ or CompTIA Security+* Cisco CCNA* Microsoft 365 Certified: Administrator Expert* ITIL Foundation* Experience supporting manufacturing or operational technology environmentsWe’re an equal opportunity employer and welcome applicants from all backgrounds, identities, and experiences. We believe a team with varied perspectives builds better systems and makes better decisions, and we’re actively working to build one.
- J-18808-Ljbffr NoTraffic
Vacancy posted 3 days ago
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