Sr Analyst, MSC Source to Pay

Job Overview The Sr Analyst, Source to Pay (STP) is a key contributor within T-Mobile's Magenta Service Center (MSC), supporting the full STP lifecycle. The Sr Analyst handles complex or specialized processes in areas such as sourcing, contracts, procurement, supply chain, invoicing or reconciliations. This role acts as a resource to analysts and supports operational excellence by solving problems, supporting cross‑functional efforts, and contributing to continuous improvement. Job Responsibilities Executes Specialized STP Processes: Performs advanced transactional or analytical work aligned to functional responsibilities such as sourcing, contracts, procurement, supply chain, invoicing or reconciliations. Troubleshoots and Resolves Complex Issues: Serves as a go‑to resource for escalated or recurring issues within STP process area, working across teams to identify root causes and implement solutions. Provides Guidance and Peer Support: Informally supports Analysts through mentoring, training, or reviewing process questions and documentation. Contributes to Operational Reporting: Creates or enhances operational dashboards and reports to support data‑driven insights and continuous improvement. Drives Improvements and Standardization: Participates in cross‑functional initiatives, system enhancements, and automation projects with a focus on scalability and compliance. Supports Documentation and Knowledge Sharing: Contributes to and maintains SOPs, knowledge articles, and training materials that reflect best practices and standardization. Collaborates Across Teams: Partners with stakeholders in Accounting, Treasury, Legal, Sales Ops, and IT to ensure seamless process execution and handoffs. Validates and processes freight vendor invoices (FedEx, UPS, and others), performing goods receipts (GRs) and managing PO balances to proactively identify when new POs or additional funding will be required. Serves as a primary point of contact for freight supplier inquiries, resolving invoice discrepancies and maintaining strong vendor relationships. Partners cross‑functionally with the Transportation team to align on vendor activity, elevate issues, and support freight operations. Education and Work Experience Bachelor's Degree plus 2 years of related work experience OR combination of education and experience deemed equivalent (Required). Acceptable areas of study include Finance, Accounting, or Business Administration (Preferred). 2-4 years related experience within a financial, shared services or operational setting (Preferred). Working knowledge of ERP systems SAP and Ariba required; familiarity with Transportation Management Systems (Preferred). Knowledge, Skills and Abilities Billing Systems (Required). Accounts payable or invoice processing – Problem‑solving mindset when handling invoice discrepancies or vendor issues (Required). Communication – Strong written and verbal communication skills with a customer‑service mindset, communicating effectively with vendors and internal stakeholders, with a consistent focus on timely responses and keeping all parties informed (Required). Compliance Activities (Required). Cross‑Functional Project Management (Required). Customer Relationship Management (CRM) (Required). Data Analysis (Required). Enterprise Resource Planning (ERP) (Required). Financial Analysis (Required). Workflow Optimization (Required). Freight/logistics industry familiarity (Preferred). Vendor relationship management experience. PO management and expense tracking experience. Attention to detail and ability to manage discrepancies with a strong sense of accuracy and follow‑through. Other Requirements At least 18 years of age. Legally authorized to work in the United States. T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. #J-18808-Ljbffr T-Mobile