Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Call Center Customer Service Representative

$19 per hour

American Furniture Warehouse

Job Description

The Customer Service Representative will provide customers with fast, friendly, accurate service to provide the best experience for our customer. The Customer Service Representative will explain AFW policy and procedures, resolve any issue in relation to AFW that includes but is not limited Deliveries, Orders, Parts Ordering, Pickup, Financing, and any other issue the customer may have. The Customer Service Representative will also work with various managers and departments to help resolve customer related problems, and work with the AFW management team to prevent issues from occurring.

Job Requirements
  • Professional with good communication skills and customer service experience
  • Identify and resolve issues and conflicts presented by customers
  • Proactively manage changes in dealing with each customer
  • Experience at working both independently and in a team-oriented, collaborative environment
  • Strong interpersonal skills
  • Strong Leadership abilities
  • Sales experience required (with AFW), or any other position that requires customer interaction.
  • Experience with Storis, word, and all office programs.
  • Experience building successful relationships
  • Time management and organizational skills
  • Ability to follow directions and work independently
  • Positive Attitude
  • Weekends, evenings, holidays required
  • Full time position with benefits/ part time no full time benefits
  • Need to provide the best quality service to our customers and community through team work
  • Understands company values of accountability, honesty and safety for our customers
  • Do it right the 1st time
Physical Requirements
  • Long periods of sitting.
  • Exposure to fluorescent lighting.

Pay: $19/HR ($20/HR if bilingual)

A pre-employment drug screen and pre-employment background check must be passed upon job offer.

American Furniture Warehouse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

About Us

American Furniture Warehouse is a retailer of home furnishings, operating in Colorado, Arizona, and Texas. With more than 3200 employees, we pride ourselves on our ability to offer value and service to our customers. When you join AFW you become part of a professional, customer service oriented company.


AFW is seeking highly motivated, energetic, hardworking candidates to join our team.


AFW offers highly competitive pay and a full benefits package that includes 401k, medical, dental, vision and a host of voluntary programs including life insurance, disability, all at affordable rates.
Vacancy posted 9 hours ago
Similar jobs that could be interesting for youBased on the Call Center Customer Service Representative in Thornton, CO vacancy
  • $1,440 - $1,520 per week

     ...Customer Service Representative As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the...  ...limited to: Previous Customer Service experience (call center experience is a plus). Excellent written and verbal communication... 
    Suggested
    Temporary work

    Marmon

    Broomfield, CO
    3 days ago
  • $18.75 per hour

     ...Customer Service Representative – Back-Up Care Support Location: 11030 Circle Point Road, Westminster, CO 80020 Work Setup: On-site Schedule...  ...When It Matters Most Looking for more than just a call center role? Join our Back-Up Care Support team and become a... 
    Suggested
    Full time
    Contract work
    Temporary work
    Work at office
    Flexible hours

    TEKsystems

    Westminster, CO
    8 days ago
  •  ...Experiences. Make a Difference. Bilingual Customer Service Representative JOB LOCATION: Broomfield, CO **...  ...are not just answering calls - they're creating experiences. They...  ...single day. This is more than a call center role. It's an opportunity to be part... 
    Suggested
    Hourly pay
    Temporary work
    Work at office
    Monday to Friday
    Flexible hours

    VINCI Highways Mobility Solutions

    Broomfield, CO
    3 days ago
  • $18.75 per hour

     ...Are you great with people and ready to transition from facetoface customer service into a call center role? If you enjoy helping others, solving problems, and working in a fastpaced environment, this could be the perfect next step in your career. We're hiring Customer... 
    Suggested
    Hourly pay
    Contract work
    Temporary work
    Shift work

    TEKsystems

    Westminster, CO
    2 days ago
  • $19 per hour

     ...Customer Service Representative The Customer Service Representative will provide customers with fast, friendly, accurate service to provide the best experience for our customer. The Customer Service Representative will explain AFW policy and procedures, resolve any... 
    Suggested
    Full time
    Part time
    Work at office
    Weekend work
    Afternoon shift

    American Furniture Warehouse

    Thornton, CO
    1 day ago
  •  ...the best interest of the customer and improve their...  ...philosophy is to offer services that are complete. We strive...  ...for a Customer Service Representative for a new contract Task...  ...service type issues. Calls that cannot be handled by the call center will be transferred to... 
    Full time
    Contract work
    Work at office
    Immediate start

    Sharp Solutions, Inc.

    Denver, CO
    5 days ago
  • $20 per hour

     ...receivables. For over 40 years, they have provided customized collection programs for their public...  ...from 6:00am-2:00pm. Previous phone or call center experience preferred RESPONSIBILITIES Provide excellent customer service to individuals regarding their accounts... 
    Shift work
    Night shift
    Weekend work

    Emerge Professional

    Broomfield, CO
    1 day ago
  •  ...Sharp Solutions, Inc has an immediate need for a Customer Service Representative for a new contract Task Order for the United...  ...instructions, and other customer service type issues. Calls that cannot be handled by the call center will be transferred to an appropriate... 
    Full time
    Contract work
    Work at office
    Immediate start

    Sharp Solutions, Inc.

    Denver, CO
    1 day ago
  • $17 per hour

     ...dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and...  ...and valued every day. Remote - Bilingual Spanish Call Center Customer Service Representative   Equipment Provided  Paid Training  Full-time with... 
    Bi-weekly pay
    Hourly pay
    Minimum wage
    Full time
    Currently hiring
    Local area
    Remote work
    Monday to Friday
    Shift work

    Conduent

    Denver, CO
    3 days ago
  • $18.46 per hour

     ...Requirements Maximus is seeking Spanish Bilingual Limited Service Customer Service Representatives for Virginia Medicaid, SNAP, and TANF Eligibility...  ...Preferred Skills and Qualifications - High volume call center experience. - Familiarity with Medicaid, SNAP, or TANF... 
    Minimum wage
    Full time
    Contract work
    Temporary work
    Work experience placement
    Work at office
    Remote work
    Home office
    Monday to Friday
    Shift work

    Maximus

    Thornton, CO
    3 days ago
  • $52.9k - $68.69k

     ...Position Overview The Customer Service Representative provides first-level technical support for users of enterprise IT services in a highly...  ...knowledge article linkage within a formal service desk or call center. Relevant certifications such as CompTIA A+ or ITIL... 
    Contract work
    Work experience placement
    Work at office
    Remote work

    ASM Research, An Accenture Federal Services Company

    Denver, CO
    2 days ago
  • $17.45 - $23.27 per hour

     ...Member Support Specialist (Call Center Representative) Location: Colorado (Must live in Colorado)...  ...connecting members and providers with health services, ensuring they can navigate and...  ...system. This role requires strong customer service skills, empathy, and the ability... 
    Hourly pay
    Live in
    Work at office
    Local area
    Remote work
    Home office

    Alpine Physician Partners

    Denver, CO
    3 days ago
  • $26 - $28 per hour

     ...tire discounts. We are a service and retreading market leader...  ...with over 200 Commercial Tire Centers and Truck Care Centers located...  ...quality services that exceed customer expectations. Learn...  ...specified by the customer. Representing the company professionally... 
    Local area
    Flexible hours

    Goodyear

    Commerce City, CO
    2 days ago
  • $20.48 per hour

     ...Admin Asst -Broomfield Co Broomfield, Colorado, United States $ 20.48 - None (US Dollar) Primary purpose is to support the call center floor/agents with account research of account documentation and verification. Also, primary responsibility is handling clients... 
    Work at office

    Alltex Staffing Personnel

    Broomfield, CO
    4 days ago
  • $19 - $22 per hour

     ...supporting clients, ensuring seamless service delivery, and keeping...  ...organized, and passionate about customer service, this is the role for...  ...satisfaction: conduct follow-up calls and digital surveys to ensure...  ..., customer service, or call center experience; hospitality/concierge... 
    Hourly pay
    Work at office
    Monday to Friday
    Flexible hours

    Valet Living

    Denver, CO
    1 day ago
  • International Executive Service Corps is looking for a Call Center Analyst - HR Desk in Denver, Colorado. This full-time role involves providing remote customer support for Federal Government systems. Responsibilities include handling phone and electronic requests, resolving... 
    Remote job
    Full time

    International Executive Service Corps

    Denver, CO
    5 days ago
  • $26 - $28 per hour

     ...leadership of the dedicated account service and sales team at the...  ...quality services that exceed customer expectations. We serve the largest...  ...Commercial Tire & Service Centers are owned by Goodyear,...  ...specified by the customer. Representing the company professionally through... 
    Hourly pay
    Flexible hours

    The Goodyear Tire & Rubber Company

    Commerce City, CO
    4 days ago
  •  ...Customer Service Specialist The Customer Service Specialist is responsible for delivering exceptional customer support while serving...  ...or GED required ~12 years of customer service experience (call center, retail, administrative, or similar environment) ~ Basic computer... 
    Work at office

    Spectra Metals

    Denver, CO
    2 days ago
  • $15 - $16 per hour

     ...Customer Service Representative Employment Type: Full Time , Entry Level Department: Customer Service CGS...  ...and attributes for success: -Reply to calls and emails from the public. -Use a knowledge...  ...at least 40 words per minute. -Call Center (omnichannel) background a plus. Our... 
    Full time
    Flexible hours

    GrabJobs

    Denver, CO
    2 days ago
  • $14 - $15 per hour

     ...About Us Responsive Answering Service provides contact center and answering services to...  ...delivering exceptional customer service? Do you thrive in...  ...-focused Customer Service Representative to join the team. This is...  ...high volumes of customer calls, providing product and service... 
    Hourly pay
    Full time
    Remote work
    Work from home
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    GrabJobs

    Denver, CO
    1 day ago
  •  ...business since May 2003. We take calls for many non-profit...  ...currently seeking experienced customer service professionals for our 2015 Winter...  ...services to the clients we represent. We are looking for those...  ...experience, preferably call center related Moderate level of computer... 
    For contractors
    Work from home

    ACD Direct

    Westminster, CO
    1 day ago
  •  ...everyone. To learn more, visit . Job Summary The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides...  ...program benefits. Meet or exceed established call center metrics, attendance standards and quality levels.... 
    Remote work

    Sharecare

    Denver, CO
    3 days ago
  • $15.16 - $23 per hour

     ...Customer Service Representative Offering $15.16 to $23 per hour This employee serves as the subject matter expert in all Customer Service...  ...Prefer 1 year of related health care, customer service, call center, or insurance experience Strong organization and communication... 
    Hourly pay

    Lincare Holdings

    Denver, CO
    1 day ago
  • $20.69 - $27.36 per hour

     ...Some call it a career. For us, it's a calling. National Jewish Health is currently seeking Scheduling Customer Service Representatives to join our dedicated team of qualified Patient Access...  ...to provide outstanding patient-centered care. The candidate selected... 
    Full time
    Part time
    Work experience placement
    Work at office
    Local area
    Remote work
    Worldwide

    National Jewish Health

    Denver, CO
    9 hours ago
  •  ...Description The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf...  ...of our clients. This involves working in a fast-paced call center environment to establish contact with customers to... 
    Remote work

    GrabJobs

    Denver, CO
    9 hours ago
  • $20.5 - $21.5 per hour

     ...Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist...  ...Process will-call orders Provide customers...  ...Preferred: Previous call center experience Professional...  ...at the heart of food and service. AFFIRMATIVE ACTION STATEMENT... 
    Local area
    Worldwide

    Sysco

    Denver, CO
    9 hours ago
  • $22 - $26 per hour

     ...Job Details: Call Center Representative Pay: $22.00 - 26.00 per hour + Incentives, SPIFs & Bonus...  ...Colorado's premier home and commercial services company. We pride ourselves on having...  ...for communicating with the customer to determine service needs. Making... 
    Hourly pay
    Full time
    Remote work

    Heart Heating Cooling Plumbing and Electric

    Denver, CO
    2 days ago
  • $18.5 - $23 per hour

     ...Customer Service Representative Transdev in Denver, Co. is hiring a Customer Service Representativeto act as a liaison for our customers, providers...  ...Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type:... 
    Full time
    Contract work
    Temporary work
    Local area

    Transdev

    Denver, CO
    1 day ago
  •  ...Parks and Wildlife Communications Center. Researches and formulates...  ...determining the level of the customer's needs and the complexity of...  ...inquiries submitted through, call-in, mail-in, and e-mail requests...  ...to deliver excellent customer service. Experience with Microsoft... 
    Temporary work
    Work at office
    Monday to Friday

    Colorado Department of Transportation

    Commerce City, CO
    3 days ago
  •  ...Paid time off JOB SUMMARY The Customer Service Representative (CSR) is responsible for establishing...  ...Lifetime). Perform follow-up sales calls on estimate quotes (unsold) within 48...  ...to a diverse customer base. Call center sales experience (or equivalent sales... 
    Work at office
    Monday to Friday

    West CARSTAR Auto Body

    Denver, CO
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Call Center Customer Service Representative. Be the first to apply!