Quality Supervisor

Job Description

Job Description

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Talent Connect is seeking an experienced Quality Control Supervisor responsible for leading and supervising the Quality team to ensure product safety,

regulatory compliance, operational quality, and adherence to company and customer requirements. This

position oversees quality systems, SQF program compliance, GMP enforcement, internal auditing activities,

quality reporting, training programs, and continuous improvement initiatives throughout the facility.

The Quality Supervisor supports the development and maintenance of quality procedures, work instructions,

and quality management systems while collaborating closely with Production, Operations, Maintenance, and

Safety teams to resolve quality concerns and improve operational performance. This role also assists with

onboarding, employee training and development, equipment verification and calibration activities, attendance

tracking, and maintaining accurate quality documentation and reporting systems.

The Quality Supervisor also serves as the backup to the Quality Manager on quality, food safety, customer,

regulatory, and certification-related matters, including SQF, ISO, internal audits, customer requirements, and

compliance-related activities.

Responsibilities

SQF, Food Safety & Regulatory Compliance

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Maintain strong working knowledge of the SQF Code and ensure departmental compliance with

SQF, GMP , HACCP , customer, and company requirements.

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Support SQF audits, regulatory inspections, customer audits, and implementation of corrective

actions.

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Serve as the backup to the Quality Manager on quality, food safety, regulatory, customer, and

certification-related matters, including SQF, ISO, GMP , HACCP , internal audits, and compliance

activities.

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Assist with maintaining readiness for SQF, customer, regulatory, and third-party audits and

inspections.

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Lead monthly GMP inspections and follow-up activities to ensure facility-wide compliance.

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Plan, schedule, and conduct routine internal quality and process audits; document findings and

track completion of corrective and preventive actions.

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Assist in the development, implementation, review, and maintenance of quality procedures, SOPs,

work instructions, and quality systems.

Training, Onboarding & Team Development

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Present quality and food safety content during new hire orientation and onboarding sessions.

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Assist with onboarding activities, employee training coordination, and maintaining onboarding

documentation.

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Develop, coordinate, and deliver refresher training programs for Quality Technicians and other

personnel as needed.

Certifications

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SQF Practitioner certification required.

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HACCP certification required or ability to obtain within a defined timeframe.

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Internal Auditor training and ISO experience preferred.

Working Conditions

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Plant environment with exposure to production floor conditions, including noise and temperature

variations.

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Required use of personal protective equipment (PPE).

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Ability to support production shifts as needed.

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Occasional overtime may be required during audits, investigations, projects, or peak production

periods.

Physical Requirements

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Ability to walk and stand on the production floor for extended periods.

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Ability to climb stairs and access mezzanines as needed.

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Ability to occasionally lift up to 25 lbs.

Success Metrics

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Timely completion of GMP inspections and internal audits with corrective actions completed on

schedule.

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Training matrix compliance maintained at 100% for required trainings.

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Reduction in repeat non-conformances and improvement in quality KPIs, including defects, rejects,

customer complaints, and Internal Holds.

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Accurate and timely completion of quality reports and documentation.

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Team engagement, accountability, and competency as reflected through training effectiveness and

performance evaluations.

Education

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Experience

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Knowledge

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Associate’s degree in Food Science, Quality, Industrial Engineering, or related field preferred (or

equivalent experience).

3–5 years of experience in quality assurance within food manufacturing, plastics, packaging, or a

regulated manufacturing environment; supervisory experience preferred.

Strong working knowledge of SQF, GMPs, HACCP principles, internal auditing processes, food safety

systems, and regulatory compliance requirements.

Skills

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Strong leadership, coaching, organizational, and team development skills.

Effective verbal and written communication skills.

Strong attention to detail, data analysis, reporting, and problem-solving abilities.

Ability to manage competing priorities in a fast-paced manufacturing environment.