Experienced Service Advisor

Service AdvisorAt Chalmers Ford, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Chalmers Ford is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.The Service Advisor is responsible for providing excellent customer service keeping in mind that our customer's perspective comes first. This individual presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. Serves as the communicator between customer and technician, ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.Communication skillscommunicates effectively with others.Time managementmanaging one's own time and time of others.Typingability to type efficiently in order to enter repair orders.Mathematicscalculating service costs and counting change.Basic computer skills.Minimum 2+ Years experience as a Service Advisor/Service ConsultantProven record of achieving exceptional Customer SatisfactionAbove average energy levelA desire for a long term career with a growing organizationPersonal and professional integrityReynolds and Reynolds POWER computer experience a plus