Enterprise Fulfillment Coordinator

Packsize Salt Lake City Metropolitan Area Join or sign in to find your next job Join to apply for the Enterprise Fulfillment Coordinator role at Packsize Packsize Salt Lake City Metropolitan Area Join to apply for the Enterprise Fulfillment Coordinator role at Packsize This range is provided by Packsize. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $65,000.00/yr - $75,000.00/yr Direct message the job poster from Packsize Enterprise Fulfillment Coordinator - Salt Lake City, UT About Packsize Packsize is an automation company that enables more efficient and sustainable packaging process flows from packing to unboxing. We’re propelling our customers and the industry forward, always looking to innovate and improve. Because, to us, packaging is about much more than a box, it’s about delivering what’s right, for our customers, for their customers and our planet. About the Role We are looking for the next awesome member of the Customer Operations Team. This role is a key part of an extraordinary team delivering customer WOW each day! This role will specialize in the enterprise-level customer experience ensuring that these critical customers are taken care of from PO to delivery. This role will be the main order fulfillment resource for our enterprise customers to ensure that all service level agreements are met. What You'll Do Customer Service Place primary focus on delivering superior customer service as a member of the Customer Operations team. The best candidate will strive to build and maintain relationships with internal and external customers, own the role of providing customer wow, troubleshoot customer issues and resolve completely, obtain product knowledge (during training) to ensure the information provided to customers is accurate. Order Processing - Process orders and follow through until confirmed delivery. Experience in the PO/SO fulfillment cycle is preferred, but can also be trained. Daily interaction with vendors and suppliers in a third-party or drop-ship scenario including order confirmations, handling delays, date changes, expedite requests, and quality issues. Inventory Management The best candidate will understand inventory and warehouse management concepts, and be able to monitor inventory levels to ensure service level agreements are always achievable. Logistics A working knowledge of transportation and logistics processes will be an advantage in this role. This position will require daily tracking of orders shipped to enterprise customers via parcel, LTL/FTL, and containers. What You'll Need Experience in customer service, supply chain, procurement, or logistics coordinator, or similar is preferred. Bachelor’s Degree preferred, or equivalent combination of education, training, and experience. Experience in packaging/manufacturing/transportation/supply chain is a plus. Required Exceptional Customer Service experience and skill set. Excellent written/verbal communication and organizational skills. Strong attention to detail. Able to prioritize responsibilities and multi-task. Must be willing to work in a team atmosphere Preferred Knowledge of Microsoft Office, Google Suite, ERP/CRM/TMS systems (SAP, Salesforce, BluJay), and BI Tools/Reporting. Proficient with Microsoft Excel (lookups, array formulas, pivot tables, VBA, etc.) Ability to learn new software programs and processes with ease. Physical Demands and Working Conditions: Ability to work in an office environment Travel outside of the office is minimal Must be able to comply with all Packsize confidentiality and non-compete policy What We Offer The salary range for this role is $65,000-$75,000 USD / YR ; however, Packsize considers several factors when determining compensation when extending a job offer, including but not limited to, the role being offered, the associated responsibilities, the candidate's prior work experience, education/training, and any special skills. Packsize offers a competitive benefits package including paid time off, Medical, Dental, Vision, Short Term/Long Term Disability, Life, and 401(k) matching. If this role excites you but you don’t meet each requirement listed, we encourage you to apply anyway. At Packsize, we welcome applicants of all backgrounds and experiences and understand that the best candidates may come from the most unlikely of places. Packsize is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, Packsize policy of equal employment opportunity prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are strongly encouraged to apply. Reasonable accommodations in the application process will be provided to qualified individuals with disabilities Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Customer Service, Purchasing, and Manufacturing Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at Packsize by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Paid maternity leave Paid paternity leave Get notified when a new job is posted. Sign in to set job alerts for “Fulfillment Coordinator” roles. Lehi, UT $55,000.00-$65,000.00 1 month ago Order Fulfillment Supervisor, 2nd Shift (On-site) Salt Lake City Metropolitan Area 2 days ago South Jordan, UT $20.00-$22.00 1 month ago Salt Lake City, UT $25.00-$26.00 1 week ago Hybrid Customer Service & Warehouse Associate CAB2 Salt Lake City, UT $20.00-$23.00 3 weeks ago Customer Fulfillment Specialist - Springville, UT Salt Lake City, UT $15.00-$17.00 1 day ago GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Food Service, Starbucks) (T3376) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Packsize