Account Services Lead: Customer Experience & Escalations
Balance Innovations
Balance Innovations in Coppell, TX is seeking an Account Services Lead to serve as the primary point of contact for customer concerns. This role will focus on managing customer relationships, overseeing problem resolutions, and ensuring satisfaction through effective project management. The ideal candidate has at least 5 years of experience in customer success or account management. Competence in tools like Salesforce and proficiency in MS Products are essential for success in this position. #J-18808-Ljbffr
$24 - $27 per hour
...Job Title Account Services Lead Location Preferred - Coppell, TX Pay $24-27... ...primary point of contact for all customer concerns, responsible for... .... You will handle escalations, project management, problem... ...improvements and the customer experience. Understand unique customer...SuggestedFull timeLocal area$70k - $90k
...Summary Job title: Service Lead, Energy Storage... ...engineering, or construction experience is required ~... ...role with a focus on customer outreach Travel will... ...building trust, growing accounts, and staying... ...challenges before they escalate Re‑engage inactive...SuggestedFull timePart timeFor contractorsWork at officeRemote workFlexible hours- Responsibilities Job Summary: As a Service Lead, you'll assist in leading a... ...work toward providing Customers consistently superior Customer... ..., self-checkout, eComm); escalates to Help Desk as needed Monitors... ...Key Requirements 18+ Work Experience 1+ years Retail / customer...SuggestedPart timeWork experience placementWork at officeShift work
- ...people who anticipate, lead, and believe that... ...As a Business Account Specialist - SMB,... ...'s small business customers. You will ensure that... ..., plans, and services available. What... ...world-class customer experience to delight our... ...proactively. De-escalation & Empathy: Interpersonal...SuggestedTemporary workPart timeWork experience placementWork at officeImmediate startWork from homeRelocation packageShift work3 days per week
- ...Description Summary: The Accounts Payable (AP) Specialist Lead is responsible for... ...routines. Address escalated items in a timely and efficiently... .... Demonstrate strong customer service while upholding CHRISTUS... ...) is preferred Experience ~4+ years of AP or...SuggestedFull timeWork at office
- ...innovative sales strategies to secure our services in multiple dwelling unit (MDU)... ...growth and revenue. What our Account Executives for Community Solutions enjoy... ...Simplifying and enhancing the customer experience. Developing strategic sales presentations...Contract workWork experience placementWork at officeLocal areaVisa sponsorshipNight shift
- An automotive service company in Carrollton, Texas is seeking an experienced... ...and ensure high levels of customer satisfaction. You will manage... ...automotive service staff, lead hiring and training efforts,... ...will have extensive experience in auto services and excellent...
$85k - $100k
...Customer Service Department Manager - Bilingual Pay from $85,000 to $100... ...to deliver the exceptional experience our customers love. Careers... ...Responsibilities Train Team Leads to build a high-performing,... ...increase efficiency. Resolve escalated customer issues promptly. Minimum...- ...Customer Success Manager - Bilingual: English/Spanish... ...with our strategic-level accounts across the Americas.... ...needs, issues, and escalations. Driving regular communication... ...improve product and services. Developing... ...re looking for: ~ Experience: ~3 years of experience...Work at officeWork from home
$163k - $413.6k
...We are seeking a new talent to lead our Account Management team and Residential Services where you will have the opportunity to lead our Residential Offering... ...be responsible for using your deep knowledge and experience in Sales, Delivery and Account Management to shape...Live inWork at officeLocal area$40k - $60k
A leading auto service company in Euless, Texas, is looking for an Automotive Service Advisor who will ensure a high standard of customer service and team performance. Responsibilities include supervising... ...customers to optimize their experience. Candidates should possess...$57.68k - $80k
Accounts Receivable Lead Location US-TX-Irving ID 2026-2319 Category... ..., responsiveness, and a customer-focused mindset. Partner... ...credit and risk guidelines to escalate potential exposure issues.... ..., billing, or collections experience ~ Experience in project-...Full timeWork at officeRemote work$71.2k - $118.6k
...Management to oversee daily workflow volumes, resolve complex escalations, and drive process improvements. The role requires strong... ...with Microsoft Excel. Ideal candidates will have 4+ years of experience in AP operations and be adept at working with cross-functional...- ...Customer Experience & Service Manager Irving, Texas, United States Customer... ...is responsible for leading customer service operations... ...all orders, inquiries, and escalations. Oversee daily workflow... ...~ Leadership: Inspires accountability, collaboration, and performance...
- ...CLARK Material Handling Company is seeking a National Account Sales Manager, a critical role focused on driving sales through national... ...collaboration with internal departments to ensure top-notch customer experience. Ideal candidates will have a background in high volume...Remote work
- Financial Additions is seeking an experienced Accounts Payable Supervisor for a 2-3 month onsite contract role in Irving, Texas. The ideal candidate will have 3-5 years of AP Supervisor experience, knowledge of KPI dashboards, and proficiency in Dynamics 365 and OCR. Responsibilities...Contract work
- ...Wolters Kluwer N.V. is hiring a Senior Customer Success Specialist in Coppell, Texas. This role is crucial to ensure clients achieve... ...years in customer-facing roles. Strong analytical skills and experience with CRM tools like Salesforce are required. Wolters Kluwer is...
- ...General Description Do you have experience in Consumer Packaged Goods (CPG)... ...opportunity for you! We are looking for a Customer Business Manager to help support accounts within our portfolio, as well as... ...opportunities. Resolve customer service issues and build strong...Shift work
$120k - $130k
...Vaco Recruiter Services is seeking an Accounts Payable Manager located in Coppell, TX. This hybrid role involves leading a team responsible for all aspects of accounts payable, including mentoring team members, optimizing workflows, and maintaining positive vendor relationships...- ...Retention Supervisor to lead and support our... ..., and ensuring customer interactions are... ...growth, and service satisfaction.... ...exceptional customer experiences. This individual... ...retention Manage escalated customer concerns... ...growth and accountability Develop and...Work at officeWeekend workAfternoon shift
- ...heart. As the nation's leading family-owned... ...We give our customers more than just products... ...give them personalized service, strategic insight, and... ..., ensuring fairness, accountability, and consistency.... ...elevate every customer experience. Drive Results: Establish...Full timeWork at office
- ...shift functions of the baggage service department for the Baggage... ...: A. EDUCATION AND EXPERIENCE 1. High School diploma or... ...experience necessary. 3. Previous customer service experience preferred... ...are responsible and held accountable for your die plate. 26. Perform...Immediate startShift work
- ...Service Leader Southlake, Texas 3010 E. Southlake Blvd., #600,... ...have to be a typical fast-food experience. Chipotle has always done... ...responsible for maintaining a positive customer experience by ensuring safe... ...a demonstrated purpose as it leads the way in digital,...Work at officeLocal areaShift work
- About the role The Customer Service Supervisor will lead the customer service team to ensure the overall success... ...relationships and resolving escalations. Assist in the successful resolution... ...as assigned. Education and Experience 5+ years in customer service, contact...Work at officeWork from home
$50k - $55k
...Colinas, TX Are you prepared to lead a team that transforms lives and revolutionizes the customer experience? Serenity, a healthcare... ...opportunities to enhance customer service protocols Provide valuable... ..., problem-solving, and de-escalation skills What We Offer: ~...$71.2k - $118.6k
...insights, products, and services that make quality care... ...Engagement & Escalation Management Manage and... ...and, when appropriate, lead meetings or represent... ...Degree or equivalent experience typically requires 4+... ...chatrooms or using email accounts such as Gmail or Hotmail...Full timeWork at office$50k - $63.16k
...Senior Account Executive US-TX-Irving Job... ...concepts and solutions? Are customer concerns always king... ...technology, solutions, and services, wants you to take our... ...demonstrations, while leading strategic... ...on an optimal customer experience throughout the sales process...Full timeTemporary workFor contractorsFor subcontractorCasual workWork at officeLocal areaImmediate start$147.76k - $221.64k
...make it happen, with our customers, where we work and... ...design, manufacture, service, and remanufacture — Caterpillar... ...is seeking a Senior Account Manager – specifically... .... This person will lead enterprise alignment... ...field; or equivalent experience. What You Will Do...Hourly payTemporary workPart timeCurrently hiringWork at officeRelocationRelocation packageFlexible hours- ...generator power solutions our customers can count on. Family owned... ...not just providing an elite experience in power - we're empowering people... ...: The Aftermarket Account Manager will be the primary point... ...solver; uncompromising customer service inside the organization and...Temporary workWork experience placementWork at officeImmediate startFlexible hours
- ...Account Manager Imagine an environment where your passion for customer service, problem solving, customer engagement and creating meaningful... ...technology within them. We lead the pack in creating dynamic... ...on enhancing the customer experience. What You'll Do:...Temporary workWork at officeFlexible hours
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