Property Manager

Job Description

Job Description

Property Manager

Position Overview

This position oversees the daily operations of a 200-unit affordable housing community. The Property Manager works collaboratively with another on-site manager, each responsible for approximately half of the property, allowing for strong resident relationships and shared problem-solving.

This community serves a diverse population, including individuals and families who may have experienced homelessness, mental health challenges, or other barriers to stable housing. The role requires both technical expertise and a high level of empathy and professionalism.

The position includes participation in an on-call rotation, typically occurring every 10–12 weeks.

Key Responsibilities Leasing & Marketing

1. Guide applicants through program requirements, including income and asset verification

2. Screen applicants and determine eligibility in compliance with federal, state, and local regulations

3. Coordinate background, credit, and reference checks and issue written decisions

4. Maintain property appearance, including curb appeal and cleanliness

5. Build positive relationships with residents, team members, and community partners

Financial Management

1. Support financial performance through rent collection, cost control, and resident retention

2. Assist in preparing and monitoring the annual operating budget

3. Track and oversee vendor contracts and services

Reporting & Compliance

1. Prepare monthly, quarterly, and annual reports

2. Conduct recertifications and inspections in accordance with regulatory requirements

3. Ensure all tenant files are accurate, complete, and compliant

Maintenance Coordination

1. Work closely with maintenance staff to prioritize work orders and repairs

2. Support long-term property improvements and preventative maintenance efforts

Resident Relations

1. Manage occupancy, rent collection, and related documentation

2. Address resident concerns and enforce lease agreements

3. Issue notices and manage lease violations when necessary

4. Oversee eviction processes in compliance with applicable laws

5. Maintain consistent communication with residents and service providers

6. Process transfer and accommodation requests

7. Connect residents with appropriate support services when needed

Qualifications Education & Experience

1. Bachelor’s degree in public administration, business, or a related field, or equivalent experience

2. Minimum of 2 years of property management or housing experience

3. Experience working with high-barrier populations is strongly preferred

Certifications (Required or ability to obtain within 6 months)

1. Property Manager License (as required by state)

2. Tax Credit Housing Manager (TCHM) or equivalent certification

3. Fair Housing certification

Knowledge & Skills

1. Familiarity with affordable housing programs (LIHTC, HOME, HUD) or willingness to learn

2. Understanding of Fair Housing and Equal Opportunity laws

3. Strong financial and budgeting skills

4. Excellent written and verbal communication

5. Conflict resolution and de-escalation skills

6. Strong organizational and recordkeeping abilities

7. Proficiency in office and property management software

8. Valid driver’s license and reliable transportation (mileage reimbursed at federal rate)

Compensation & Benefits Salary

1. $53,000 – $59,000 annually (DOE)

2. $25-$30/Hr

3. Final compensation depends on experience, skills, and overall fit, with growth opportunities over time

Benefits

1. Health, dental, and vision insurance (approximately 70% employer-paid premiums)

2. 7% employer retirement contribution with optional employee contribution

3. Employer-paid life insurance, short-term disability, long-term disability, and AD&D

Paid Time Off

1. 15 days of vacation (increases after 3 years)

2. 12 days of sick leave

3. 11–12 paid holidays

4. 3 days of bereavement leave

Additional Benefits

1. Parental leave and workplace accommodations

2. Cost-of-living salary adjustments

3. Student loan forgiveness eligibility (where applicable)

4. Ongoing professional development and credentialing support

Work Schedule

1. Full-time, Monday–Friday, 8:00 AM – 5:00 PM

2. Flexible scheduling options may be available

3. Participation in on-call rotation approximately every 10–12 weeks

Work Environment & Physical Demands

1. Professional office setting with a mix of administrative and on-site responsibilities

2. Frequent interaction with diverse populations in both routine and sensitive situations

3. Combination of sitting, standing, walking, and occasional light lifting (up to 10 lbs)

4. Use of standard office equipment including computers, phones, and printers

Equal Opportunity Statement

This organization is committed to fostering an inclusive workplace and encourages applications from individuals of all backgrounds, including those with lived experience related to housing instability. All employment decisions are made in accordance with applicable equal opportunity laws.

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