Personal Banker - First City Bank

Personal Banker - First City Bank

The Personal Banker at First City Bank plays a critical front-line role in delivering relationship-based banking to consumers and small businesses. As a member of a de novo community bank, this role extends beyond traditional account opening to include proactive customer engagement, cross-functional branch support, and participation in community-focused outreach activities.

Essential Duties and Responsibilities

• Customer Relationship & Sales Excellence
• Assist consumer and small-business customers in selecting appropriate deposit accounts and services.
• Identify opportunities to deepen customer relationships.
• Serve as a trusted point of contact for customers.
• Promote the Bank's brand through professional service.

• Account Opening & Servicing
• Open, maintain, and close consumer and business deposit accounts.
• Ensure compliance with CIP, BSA/AML, and Bank policies.
• Process deposits, documentation, and disclosures.
• Issue official checks and certificates of deposit.

• Operational & Branch Support
• Support teller, vault, safe deposit, and lending functions.
• Operate core banking systems.
• Maintain accurate records.

• Community & De Novo Engagement
• Participate in community and CRA-related activities.
• Support branch events and outreach.

• Compliance & Professional Standards
• Ensure compliance with all banking laws and regulations
• Complete ongoing and annual professional bank training as required to enhance knowledge and remain in compliance.
• Maintain information security protocols physically and digitally.
• Maintain ethical conduct and professionalism.

Minimum Qualifications

• High School Diploma required.
• 35 years of banking or financial services experience.
• Working knowledge of common Microsoft business office suite products
• Strong communication and customer service skills.

Physical and Work Requirements

• Ability to work standard business hours with flexibility as needed to support business development and community engagement activities
• Ability to sit, stand, and move throughout the branch as required

Work Hours/Days

Monday-Friday 8:30am - 4:30pm

Location

21 North Main Street Alpharetta, GA 30009 (Downtown Alpharetta / North Fulton)