Personal Banker - First City Bank
Cba Of Georgia
Personal Banker - First City Bank
The Personal Banker at First City Bank plays a critical front-line role in delivering relationship-based banking to consumers and small businesses. As a member of a de novo community bank, this role extends beyond traditional account opening to include proactive customer engagement, cross-functional branch support, and participation in community-focused outreach activities.
Essential Duties and Responsibilities
- Customer Relationship & Sales Excellence
- Assist consumer and small-business customers in selecting appropriate deposit accounts and services.
- Identify opportunities to deepen customer relationships.
- Serve as a trusted point of contact for customers.
- Promote the Bank's brand through professional service.
- Account Opening & Servicing
- Open, maintain, and close consumer and business deposit accounts.
- Ensure compliance with CIP, BSA/AML, and Bank policies.
- Process deposits, documentation, and disclosures.
- Issue official checks and certificates of deposit.
- Operational & Branch Support
- Support teller, vault, safe deposit, and lending functions.
- Operate core banking systems.
- Maintain accurate records.
- Community & De Novo Engagement
- Participate in community and CRA-related activities.
- Support branch events and outreach.
- Compliance & Professional Standards
- Ensure compliance with all banking laws and regulations
- Complete ongoing and annual professional bank training as required to enhance knowledge and remain in compliance.
- Maintain information security protocols physically and digitally.
- Maintain ethical conduct and professionalism.
Minimum Qualifications
- High School Diploma required.
- 35 years of banking or financial services experience.
- Working knowledge of common Microsoft business office suite products
- Strong communication and customer service skills.
Physical and Work Requirements
- Ability to work standard business hours with flexibility as needed to support business development and community engagement activities
- Ability to sit, stand, and move throughout the branch as required
Work Hours/Days
Monday-Friday 8:30am - 4:30pm
Location
21 North Main Street Alpharetta, GA 30009 (Downtown Alpharetta / North Fulton)
Cba Of GeorgiaVacancy posted 3 days ago
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