Property Manager

The Property Manager (CAM Licensed) provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM). Job Complexity & Critical Skills Act as the key liaison between the client and internal support staff, projecting a professional and competent image through customer service, timeliness, and professional appearance. Work closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitating solutions to problems within the community. Requires strong management, customer service, and supervisory skills. Duties and Essential Functions Demonstrate a positive, professional, client‑oriented attitude toward the company, coworkers, residents, owners, clients and the public, using all communication channels. Prepare annual budgets and analyze monthly financial statements, including operating variances, cash management, and receivable collection strategies. Maintain complete and accurate property files and records, coordinate with headquarters on management procedures, and provide detailed status reports for all properties assigned. Supervise on‑site team members: develop specifications, evaluate performance, encourage professionalism, motivate teamwork, and ensure compliance with safety standards. Establish collaborative relationships between departments, prepare for and chair team meetings. Acquire and maintain current knowledge of state and regulatory statutes and client community documents, policies and procedures. Initiate contact with new resident representatives to coordinate move‑in processes, provide orientation, review services, and explain building rules. Set and enforce high performance standards and follow up with staff to ensure delivery of service. Respond to phone calls and correspondence in a timely and professional manner. Maintain professional relationships with the BOD, unit owners, and vendors. Run BOD meetings when necessary, following Robert’s Rules of Order. Create management reports covering administrative items, financial overviews, property condition, project progress, and recommendations. Prepare professional presentations of reports, action plans, budgets, and bid analyses. Organize time effectively to balance multiple projects. Upload all documents into management support systems accurately and update regularly. Monitor and negotiate contracts, ensuring vendors provide certificates of insurance, business licenses, and additional insurance listings as required. Maintain accurate files and communications for the association office, organizing all documents per company standards. Update association communication, including menu boards, newsletters, and website. Process violations, work orders, architectural control applications, lease applications, and sales applications on a monthly basis. Understand asset cash balances and availability for projects; manage cash flow for capital improvements. Monitor aging reports, take timely legal action, and manage collection modules promptly. Keep equipment maintenance logs, inventory, and preventive maintenance manuals up to date quarterly. Competencies Communication Proficiency Business Acumen Customer/Client Focus Decision Making Financial Management Results Driven Supervisory Responsibility This position will be responsible for managing the staff on site. Work Environment This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Physical Demands The role requires regular talking or hearing, frequently standing, walking, using hands to finger, handle or feel, reaching with hands and arms, and walking the property daily, including climbing stairs. Position Type/Expected Hours of Work This is a full‑time exempt position. Days and hours are Monday through Friday, with business hours determined by the client’s needs. Required Education and Experience 3+ years of experience in a leadership role as a Residential Property Manager or Hospitality Leader with residential property management experience of over 3 years. Strong knowledge of customer service principles and practices. Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with similar complexity. Proficiency in Microsoft Office applications. Florida CAM license. Valid Florida driver’s license. Flexibility to work extended periods, including nights and weekends. Ability to react swiftly to emergency situations. Bilingual in English and Spanish is preferred for some locations. Other Duties This job description is not exhaustive; duties may change at any time with or without notice. KW Property Management & Consulting is a drug‑free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr