App
Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Representative - Utility Billing

$14 per hour

Five Star Solutions

Baton Rouge, LA

Five Star Solutions is looking for friendly, dependable Customer Service Representatives to support customers with their natural gas utility accounts. In this role, you will assist customers with questions regarding their gas bills, payments, account information, and general account-related concerns.

The ideal candidate is patient, professional, and comfortable assisting customers with billing and account issues while providing a positive customer experience.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Responsibilities
  • Assist customers with questions regarding their natural gas bills and account balances
  • Process and assist with customer payments
  • Research and resolve account-related issues
  • Explain billing information, charges, and payment options clearly
  • Update and maintain accurate customer account information
  • Handle customer questions and concerns professionally and efficiently
  • Follow established procedures and privacy requirements
  • Document customer interactions accurately
  • Escalate issues when additional assistance or authorization is required
  • Provide excellent customer service on every interaction
Qualifications
  • 1 year Previous customer service, call center, or office experience preferred
  • Strong verbal and written communication skills
  • Comfortable working with billing and account information
  • Strong attention to detail
  • Ability to navigate multiple computer systems
  • Professional and empathetic approach to customer concerns
  • Reliable attendance and punctuality
  • Ability to work independently and as part of a team
  • Comfortable handling potentially difficult customer interactions
  • Must be comfortable cross training on other accounts

$14 - $14 an hour

Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)

Working hours between- 9:00am-9:00pm (CST) ; Work Days - M-F and every other weekend

Paid Training - typically 1 week in length from 8:00am-5:00pm Mon-Fri (CST)

Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days

Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

#J-18808-Ljbffr
Apply
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative - Utility Billing in Baton Rouge, LA vacancy
  • Full-Time Truck Customer Service Representative - Baton Rouge, LA

    $17 per hour

     ...Customer Service Representative SrThe Enterprise Truck Rental Division has an exciting opportunity for a Full Time Temp Customer Service Representative...  ...and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key... 
    Suggested
    Full time
    Temporary work
    Freelance
    Local area
    Immediate start
    Monday to Friday

    Enterprise Mobility Inc

    Baton Rouge, LA
    20 hours ago
  • Remote Healthcare Call Center Rep - Baton Rouge
     ...company is looking for a Call Center Representative in Baton Rouge, LA. This role focuses...  ...assisting healthcare professionals with billing and Medicaid inquiries. The ideal candidate...  ...have strong communication skills, customer service experience, and proficiency in... 
    Suggested
    Full time
    Work at office
    Remote work

    Gainwell Technologies

    Baton Rouge, LA
    3 days ago
  • Call Center Representative - Baton Rouge, LA - Remote

    $29.1k - $41.6k

     ...Call Center Representative - Baton Rouge, LA - RemoteGreat companies need...  ...Rouge, LA as a Provider Services Call Center Agent. In this role...  ...professionals with billing requirements, policy questions...  ...communication skills, strong customer service abilities, professional... 
    Suggested
    Full time
    Contract work
    Work at office
    Remote work
    Flexible hours

    Gainwell Technologies

    Baton Rouge, LA
    20 hours ago
  • Future Opening: Customer Service Representative - State Farm Agent Team Member

    $35k - $45k

     ...Farm Agent Team MemberAre you outgoing and customer-focused? Do you enjoy working with the...  ...only State Farm insurance and financial service products.ResponsibilitiesEstablish...  ...changes, transfers, claim submissions, and billing clarification.Use a customer-focused, needs... 
    Suggested
    For contractors

    Meagan Faulk - State Farm Agent

    Baton Rouge, LA
    1 day ago
  • Customer Service Representative (CSR)
    Job Title Customer Service Representative (CSR) JOB SUMMARY The Customer Service Representative (CSR) is...  ..., service management, and billing to support efficient workflow, resolve...  ...calls to ensure optimal technician utilization and customer satisfaction. Act as the... 
    Suggested
    Work at office

    Gallo Mechanical, LLC

    Baton Rouge, LA
    2 days ago
  • Health Care Customer Service Representative

    $18 per hour

     ...STATE TEAM is seeking Remote Health Care Customer Service Representatives to join our fast-growing teams! As a Health...  ...answers calls in the name of the client to resolve billing and payment issues utilizing establish work queues and call pools as necessary... 
    Work at office
    Remote work
    Flexible hours
    Shift work
    Afternoon shift

    State Collection Service

    Baton Rouge, LA
    20 hours ago
  • Account Coordinator

    $43.89k - $85.07k

     ...proprietary system most of our clients are custom setups with multiple vendors and services, in addition to custom reporting...  ...required structure for client billing and reporting. Consults and...  ...8.00 - $85,068.00 This pay range represents the base hourly rate or base annual... 
    Hourly pay
    Full time
    Temporary work
    Local area

    CVS Health

    Baton Rouge, LA
    2 days ago
  • Remote Healthcare Call Center Representative
     ...company is seeking a motivated Call Center Representative in Baton Rouge, LA. In this remote role, candidates...  ...will assist healthcare professionals with billing and policy questions while ensuring a high level of customer service. The ideal candidate has strong... 
    Remote job
    Flexible hours

    Gainwell Technologies

    Baton Rouge, LA
    20 hours ago
  • Patient Account Representative 4 - Hospital
     ...Patient Accounts Representative 4The Patient Accounts Representative 4 performs an important function in the revenue cycle of the...  ...The Patient Accounts Representative is responsible for the customer service, billing and collection functions in the Business Office. Key... 
    Contract work
    Work at office

    Franciscan Missionaries of Our Lady Health System

    Baton Rouge, LA
    6 hours ago
  • Future Opening: Account Representative - State Farm Agent Team Member

    $35k - $50k

     ...you will build and develop customer relationships within the community...  ..., and friendly customer service. Service can include...  ...transfers, claim submissions, and billing clarification.Develop leads,...  ...outside sales or inside sales representative, retail sales associate, or... 
    For contractors
    Work at office

    Greg Archer - State Farm Agent

    Baton Rouge, LA
    20 hours ago
  • Office Administrator
     ...discrepancies. Generate and send invoices to customers in accordance with contract terms....  ...and email. Work with customers to resolve billing issues. Maintain accurate records of...  ...building science + infrastructure consulting services. We are employee-owned with more than 3,... 
    Contract work
    Temporary work
    Work at office

    ECS Group of Companies

    Baton Rouge, LA
    2 days ago
  • Office Administrator

    $17 - $23 per hour

     ...Hancock Aviation is a top-tier aviation services company specializing in the maintenance,...  ...running and supports the administrative, billing, and recordkeeping functions of the...  ...direct support to the Executive Assistant, Customer Experience Manager, and shop leadership.... 
    Hourly pay
    Full time
    Work at office
    Relocation
    Monday to Friday
    Shift work
    Day shift
    Weekday work

    Intuit Inc.

    Baton Rouge, LA
    3 days ago
  • Account Representative - State Farm Agent Team Member
     ...Account Representative – State Farm Agent Team Member We are looking...  ...conversations and remarkable customer experience. The role...  ...accurate, and friendly customer service, responding to inquiries about...  ...transfers, claim submissions, and billing clarification. Use a... 
    For contractors
    Work at office
    Local area

    Byron Gill - State Farm Agent

    Baton Rouge, LA
    20 hours ago
  • Account Representative - State Farm Agent Team Member

    $43k - $45k

     ...Account Representative - State Farm Agent Team Member Full Time in...  ...genuinely cares about helping customers. If you're driven and ready...  ...marketing relevant products and services. RESPONSIBILITIES...  ...transfers, claim submissions, and billing clarification. Promote... 
    Full time
    For contractors
    Local area
    Relocation package
    Flexible hours

    Jenevein Insurance and Financial Services, Inc.

    Baton Rouge, LA
    20 hours ago
  • Business Office Assistant
     ...Other duties as assigned Requirements: Positive attitude, interpersonal skills, and great customer service skills. Ability to manage accounting and billing tasks Communication skills with a broad spectrum of individuals Troubleshoot simple... 
    Work at office
    Immediate start

    Stat Home Health

    Baton Rouge, LA
    1 day ago
  • Customer Service Representative - State Farm Agent Team Member
     ...Farm Agent, you will build and develop customer relationships within the community to promote...  ...prompt, accurate, and friendly customer service. Service can include responding to...  ...changes, transfers, claim submissions, and billing clarification. Use a customer-focused,... 
    Hourly pay
    For contractors
    Work at office

    Paul Pacanovsky - State Farm Agent

    Baton Rouge, LA
    4 days ago
  • Medical Office Receptionist

    $16 - $18 per hour

     ...join our team and play a vital role in supporting our therapy services. The Medical Office Receptionist will be responsible for maintaining...  ..., directing them to the appropriate staff. Assist with billing and insurance claims processing. Coordinate with therapeutic staff... 
    Hourly pay
    Work at office

    The Emerge Center

    Baton Rouge, LA
    1 day ago
  • Night Auditor
     ...Responsibilities The following is a representative list of duties and is not...  ..., research, and resolve billing discrepancies; **escalate**...  .... Front Desk and Guest Services Serve as the sole...  ...Excellent communication and customer service skills. Ability to... 
    Full time
    Temporary work
    Work at office
    Local area
    Immediate start
    Shift work
    Night shift

    PAH Management

    Baton Rouge, LA
    4 days ago
  • Account Associate - State Farm Agent Team Member

    $40k - $50k

     ...you will build and develop customer relationships within the community...  ..., and friendly customer service. Service can include...  ...transfers, claim submissions, and billing clarification. Develop leads...  ...sales or inside sales representative, retail sales associate, or... 
    For contractors
    Relocation package

    Greg Archer - State Farm Agent

    Baton Rouge, LA
    20 hours ago
  • Insurance Account Associate | Signing Bonus & Growth
     ...Farm Agent in Baton Rouge, LA seeks a proactive, customer-focused professional to build relationships and...  ...and assess client needs while delivering prompt service and accurate information on policies, claims, and billing. Compensation includes base salary with commission... 
    Relocation package

    Greg Archer - State Farm Agent

    Baton Rouge, LA
    20 hours ago
  • Insurance Account Representative - State Farm Agent Team Member

    $40k - $50k

     ...Opening: Insurance Account Representative - State Farm Agent Team Member...  ...you will build and develop customer relationships within the community...  ..., and friendly customer service. Service can include...  ...transfers, claim submissions, and billing clarification. Develop leads... 
    For contractors
    Relocation package

    Greg Archer - State Farm Agent

    Baton Rouge, LA
    20 hours ago
  • Employee-Owned Office Assistant: Patient Services & Billing
     ...scheduling, and maintain patient relationships while supporting billing tasks and insurance documentation. Office experience is...  ...preferred, and the role emphasizes a positive attitude and strong customer service. This position is on-site at our Baton Rouge facility. #J-1... 
    Work at office

    Stat Home Health

    Baton Rouge, LA
    1 day ago
  • Outside Sales Representative
     ...and measurement equipment, serving customers across the electrical utility, oil and gas, petrochemical, and...  ...With accredited laboratories and service centers, JM Test Systems helps organizations...  ...an experienced Outside Sales Representative to join the team in Baton Rouge,... 
    Full time
    Casual work
    Work at office
    Remote work
    Work from home
    Home office

    JM Test Systems, LLC.

    Baton Rouge, LA
    3 days ago
  • Night Auditor & Financial Reporting Specialist (Part-Time)
     ...time Night Auditor to reconcile hotel cashier transactions, prepare daily and monthly management reports, and ensure accurate guest billing and city ledger activity. You will handle check-ins/outs and switchboard duties as needed. You will also audit cashiers’ work,... 
    Part time
    Night shift

    Expotel Hospitality

    Baton Rouge, LA
    1 day ago
  • Remote Billing & Customer Service Specialist
     ...Five Star Solutions is seeking friendly Customer Service Representatives to assist customers with gas bills, payments, and account information. This remote role serves customers nationwide, including Louisiana. You will handle inquiries, document interactions, and escalate... 
    Full time
    Remote work

    Five Star Solutions

    Baton Rouge, LA
    4 days ago
  • Customer Service Agent

    $40k - $75k

     ...about providing excellent customer service to clients and policyholders...  ...insurance customer service representative, you will show our policyholders...  ...service by resolving billing issues, amending policies,...  ...insurance product inquiries utilizing all the resources available... 
    Work at office

    The Cormier Group

    Port Allen, LA
    4 days ago
  • Customer Service Rep (Part-Time)

    $19 per hour

    Job Summary This role involves handling inbound and outbound customer interactions to ensure accurate scheduling, billing, and service resolution. The ideal candidate will have strong communication skills, problem-solving abilities, and a commitment to delivering excellent... 
    Part time
    Work at office

    PGW Auto Glass, LLC.

    Baton Rouge, LA
    20 hours ago
  • Retail Support Specialist
     ...years of sales enablement and customized business solution experience...  ...mark in sales and customer service. Our exciting and rewarding...  ...partners to resolve account, billing, device, and service...  ...Serve as the primary AT&T representative for these partners, leading... 
    Flexible hours
    Afternoon shift

    DSI Systems

    Baton Rouge, LA
    4 days ago
  • Customer Service Representative

    $31k - $55k

     ...professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not...  ...coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based... 
    Full time
    For contractors
    Work at office

    Clay Stewart - State Farm Agency

    Port Allen, LA
    more than 2 months ago
  • Outside Sales Representative
     ...Outside Sales Representative JM Test Systems is a trusted provider of calibration...  ...measurement equipment, serving customers across the electrical utility, oil and gas, petrochemical, and industrial...  ...inquiries, coordinate with service operations and customer success to... 
    Base plus commission
    Casual work
    Work at office
    Remote work
    Home office

    JM Test Systems LLC

    Baton Rouge, LA
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative - Utility Billing. Be the first to apply!

Related searches