Construction Operations Manager

Job Description

Job Description

SPRINKLER CONSTRUCTION OPERATIONS MANAGER

JOB DESCRIPTION

Job Responsibilities include but are not limited to:  

• Oversee sprinkler installation projects
• Order materials and equipment for projects
• Oversee and manage financials for each project
• Demonstrate management/leadership abilities including training, coaching and mentoring field personnel
• Effective interaction with customers
• Set and manage productivity and performance expectations for field personnel
• Ensure that work outside scope is identified for change orders
• Provide all appropriate field documentation to close out projects
• Maintain schedule for installer and track hours assigned to projects
• Provide accurate project status updates
• Conduct regular job site safety audits, provide a safe working environment for all employees, maintain weekly tool box talks, and comply with all company safety practices
• Interview and/or evaluate field personnel
• Other duties as assigned

Expectations:

• Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan Daily
• Safety First 

1. Start each meeting with a Safety Topic
2. Complete Monthly Jobsite Visits/Observations
3. Hold team accountable for all Safety Initiatives
4. Promote Safe Driving of Company Vehicles and Personal Vehicles (with car allowance) – Self and Team

• Communicate effectively and professionally within the department and with internal and external customers 
• Understand and Follow HR and Safety Initiatives and Processes
• Conduct Weekly Meetings with Team – Superintendents, Administration, Sales, Design, etc.

1. Update status on all jobs – materials, equipment rentals, subcontractors, intercompany jobs, etc.
2. Determine jobs to be billed, know projections for the month for Construction/Remodel, ensure daily/weekly billing for Service and Inspections
3. Confirm required payment terms on open jobs

• Timely Review and Sign Off on Reports

1. Active, Inactive, Greater than 50% Profitability
2. Liens and Notices

• Track and Ensure Profitability of Department
• Oversee Change Order Management 
• Promote and Track Department Growth – stretch goal of 20%/year (Remodel, Service, and Inspections); department goals to be discussed annually
• Support and Ensure Team Adherence to All Company SOPs – Job Set Up, Contracts, Change Orders, Purchase Orders, Accounting Processes, Subcontractors, etc.
• Ensure jobs are set up in the correct department – i.e. SC, SR, SS, SD, SI, etc.
• Ensure Inventory Control measures are in place for department
• Ensure multiple bids for Material Purchasing optimization
• Manage Subcontractors and review/approve all subcontractor invoices prior to payment
• Review Budget vs. Actual Job Costing Details and review findings with department for improvement opportunities
• Maximize Labor Production and Efficiency while maintaining quality standards
• Overhead Review – semi-annual meetings with leadership
• Maintain Quality Control in all aspects of the department
• Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities
• Reduce Turnover and Increase Retention within department
• Training

1. Input and Development of Training Requirements
2. Commitment to Training at all levels for all team members

• Be an Expert on Every Aspect of Your Business/Department

1. Reports – Sales, Active/Inactive, WIP, Liens and Notices, Unapproved Change Orders, etc.
2. Operations – Labor/Productivity, Materials Purchasing
3. Sales
4. Administration
5. Teamwork – maintain positive interactions within your team, local office, same department in other offices, Accounting, etc.

Knowledge:

• Must have knowledge of fire sprinkler piping systems which includes fabrication of related piping and the various materials and applicable joining methods
• Understand fire protection installation requirements
• Ability to properly read fire protection blueprints
• Minimum education of High School Diploma or equivalent
• Knowledgeable with NFPA 13 rules and all necessary codes
• Nicet II and III certification preferred
• Knowledge of P&L a plus
• Experience or knowledge of Excel

Work Experience: 

• Minimum of 10 years of field experience with fire sprinkler system installation
• Minimum of 5 years or supervisory experience required

Skills and Competencies:

• Ability to take direction from senior management
• Accurately complete and maintain all paperwork
• Must have valid state driver’s license and good driving record
• Self-motivated, ambitious, and interactive
• Communicative, detail-oriented, and organized
• Ability to interact and communicate in a professional and positive manner with other trades, customers, project managers, county officials, general contractors, etc.
• Demonstrate positive team work and ability to be a team leader and mentor
• Complete projects in a timely manner while providing the highest standard of quality work and customer satisfaction
• Excellent written and oral communication skills
• Proficient in the use of personal computer to include Windows operating systems