Apartment Weekday Concierge - Security Experience Required

Apartment Concierge Associate

Location: Washington, DC 20008

Pay Rate: $17.50 - $18/hr

Shift: Create a friendly and welcoming environment for residents and guests

Oversee the lobby and front desk area, answering calls and assisting residents, guests, and vendors

Provide first-line support for resident requests, concerns, and service inquiries

Follow up on completed service requests to ensure resident satisfaction

Respond to emergency situations by following proper protocols and contacting the appropriate services

Monitor and maintain common areas, ensuring cleanliness and organization

Requirements:

• Previous customer service experience
• Strong phone etiquette and excellent communication, organization, and management skills
• Highly detail-oriented and responsible
• Excellent follow-up and follow-through skills
• Self-motivated with the ability to work independently with minimal supervision
• Skilled in handling difficult situations and enforcing guidelines diplomatically
• Proficiency in Microsoft Word, Outlook, Excel, and data entry
• Ability to stand for 70% of the time and lift packages up to 20 lbs.
• Ability to work weekends as required

InterSolutions is a leading staffing provider to the Property Management industry. We are always looking for excellent candidates to fill client positions as they come available.

InterSolutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, marital status, age, veteran or military status or any other characteristic protected by law.

InterSolutions has several health insurance options available to employees, their spouses and dependents, the cost of which will vary depending on the coverage selected. InterSolutions also provides paid sick/safe leave as required by law.